108 lines
3.7 KiB
JSON
108 lines
3.7 KiB
JSON
[
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{
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"items":[
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{
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"objects" : [
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{
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"name": "Frontline SD Bulleted",
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"desc": "Standard format for articles created for the L1 Service Desk",
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"templateObject": {
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"sections": [
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{
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"label": "Problem",
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"snippet": "This is my div to be replaced with CKEditor. 1111",
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"order": 1
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},
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{
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"label": "Environment",
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"snippet": "This is my div to be replaced with CKEditor. 2222",
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"order": 2
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},
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{
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"label": "Resolution",
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"snippet": "This is my div to be replaced with CKEditor. 3333",
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"order": 3
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},
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{
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"label": "Sample Email to Customer",
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"snippet": "This is my div to be replaced with CKEditor. 4444",
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"order": 4
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}
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]
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}
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},
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{
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"name": "How To",
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"type": "knowledgeTemplate",
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"desc": "The How To template enables you to create knowledge articles to provide step-by-step instructions to complete a task.",
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"templateObject": {
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"sections": [
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{
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"label": "Answer",
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"snippet": "Answer Description",
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"order": 2
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},
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{
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"label": "Question",
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"snippet": "Question Description",
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"order": 1
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},
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{
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"label": "Technician Notes",
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"snippet": "Technician Notes Description",
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"order": 3
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}
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]
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}
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},
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{
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"name": "RightAnswers",
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"desc": "A short desciption for this template might show up here if one is provided",
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"templateObject": {
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"sections": [
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{
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"label": "Problem",
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"snippet": "This is my div to be replaced with CKEditor. 1111",
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"order": 1
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},
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{
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"label": "Answer",
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"snippet": "This is my div to be replaced with CKEditor. 2222",
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"order": 2
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}
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]
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}
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},
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{
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"name": "Technical Manual",
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"desc": "This template has a few locked sections of per-specified text that cannot be chanaged",
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"templateObject": {
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"sections": [
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{
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"label": "Introduction",
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"snippet": "This is my div to be replaced with CKEditor. 1111",
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"order": 4
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},
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{
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"label": "Table of Contents",
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"snippet": "This is my div to be replaced with CKEditor. 2222",
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"order": 1
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},
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{
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"label": "Common Installation Instructions",
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"snippet": "This is my div to be replaced with CKEditor. 3333",
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"order": 3
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},
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{
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"label": "Product Specific Instructions",
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"snippet": "This is my div to be replaced with CKEditor. 4444",
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"order": 2
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}
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]
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}
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}
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]
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}
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]
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}
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] |