540 lines
17 KiB
JSON
540 lines
17 KiB
JSON
{
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"id": "AGGAA5V0HG8SIAOSYVXNABCS8RNIK3",
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"layout": "row",
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"name": "incidentViewScreen",
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"panels": [
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{
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"id": "AGGAA5V0HG8SIAOSZDM1ABDAH6NJIY",
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"name": "titleSection",
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"layout": "fixed",
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"panels": [
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{
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"id": "AGGAA5V0HG8SIAOSZDOLABDAJPNJJE",
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"name": "titleBar",
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"children": [
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{
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"id": "AGGAA5V0H4FSEAOU4V5LABEG4IEMBZ",
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"name": "id",
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"type": "characterField",
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"dataType": "text"
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},
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{
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"id": "AGGAA5V0H4FSEAOU8PULABIATIEUBY",
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"name": "urgency",
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"type": "staticSelectionField",
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"dataType": "dropdown"
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},
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{
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"id": "AGGAA5V0H4FSEAOU8PULABIATIEUBY",
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"name": "urgency",
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"type": "staticSelectionField",
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"dataType": "dropdown"
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},
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{
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"id": "AGGAA5V0H4FSEAOUOKU5AB3VTCFCJM",
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"name": "id",
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"type": "characterField",
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"dataType": "text"
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},
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{
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"id": "AGGAA5V0H4FSEAOUT7G6AB8SFDF1B3",
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"name": "affectedOnOrganization?",
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"type": "staticSelectionField",
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"dataType": "radio"
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},
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{
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"id": "AGGAA5V0H4FSEAOU8PULABIATIEUBO",
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"name": "priority",
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"type": "staticSelectionField",
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"dataType": "dropdown"
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}
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]
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}
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]
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},
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{
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"id": "AGGAA5V0HG8SIAOSZDSXABDA4BNJJ8",
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"name": "statusSection",
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"layout": "fixed",
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"panels": [
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{
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"id": "AGGAA5V0HG8SIAOSZDUHABDA51NJJL",
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"name": "statusBar"
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}
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]
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},
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{
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"id": "AGGAA5V0HG8SIAOTSLH4AAK6DFVEYT",
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"name": "customerContactSection",
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"layout": "column",
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"panels": [
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{
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"id": "AGGAA5V0HG8SIAOTSL0XAAK6GNVEYW",
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"name": "customerContactPanel",
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"layout": "row",
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"span": 12,
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"panels": [
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{
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"id": "AGGAA5V0HG8SIAOSZDW3ABDA78NJJT",
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"name": "customerSection",
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"layout": "column",
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"panels": [
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{
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"id": "AGGAA5V0HG8SIAOSZDYTABDA9XNJ0B",
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"name": "customerNameDetails",
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"span": 4,
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"children": [
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{
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"id": "AGGAA5V0HG8SIAOT0ALBAABV6STSIW",
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"name": "company",
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"type": "characterField",
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"dataType": "text"
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},
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{
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"id": "AGGAA5V0H4FSEAOU4VK4ABEG9BEMG8",
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"name": "company",
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"type": "dynamicSelectionField",
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"dataType": "menu"
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},
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{
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"id": "AGGAA5V0H4FSEAOU6QUZABGBTMEPXH",
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"name": "customer",
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"type": "personName",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOU81RWABHMQKETP7",
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"name": "serviceType",
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"type": "staticSelectionField",
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"dataType": "dropdown"
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},
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{
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"id": "AGGAA5V0H4FSEAOU83FSABHOE5ETSB",
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"name": "locationCompany",
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"type": "categoryCompany",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOU83XVABHOW8ETSN",
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"name": "Customization Group",
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"type": "groupField",
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"dataType": "group"
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},
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{
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"id": "AGGAA5V0H4FSEAOU82ZUABHNY8ETPT",
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"name": "customer",
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"type": "personName",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOUTK2DAB8V0RF1JR",
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"name": "Customization Group",
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"type": "groupField",
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"dataType": "group"
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},
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{
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"id": "AGGAA5V0H4FSEAOURMSMAB6XRJFHQB",
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"name": "lastName",
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"type": "characterField",
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"dataType": "text"
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},
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{
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"id": "AGGAA5V0H4FSEAOURMSLAB6XRJFHPR",
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"name": "firstName",
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"type": "characterField",
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"dataType": "text"
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}
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]
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},
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{
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"id": "AGGAA5V0HG8SIAOSZEALABDALQNJ0G",
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"name": "customerContactDetails",
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"span": 4,
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"children": [
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{
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"id": "AGGAA5V0HG8SIAOTBAS5ABEX3KN4YN",
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"name": "customerPhone",
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"type": "phoneField",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0HG8SIAOTIDJZAB1ZVENZN5",
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"name": "customerEmail",
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"type": "emailField",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOUOKKWAB3V99FCIU",
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"name": "contactClientType",
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"type": "staticSelectionField",
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"dataType": "dropdown"
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},
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{
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"id": "AGGAA5V0H4FSEAOUOMC7AB3XBEFC0H",
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"name": "createDate",
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"type": "dateTimeField",
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"dataType": "datetime"
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},
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{
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"id": "AGGAA5V0H4FSEAOURNC8AB6YBGFHSB",
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"name": "phoneNumber",
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"type": "characterField",
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"dataType": "text"
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}
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]
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},
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{
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"id": "AGGAA5V0HG8SIAOSZECLABDANQNJ02",
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"name": "customerSiteDetails",
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"span": 4,
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"children": [
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{
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"id": "AGGAA5V0H4FSEAOUT442AB8P2ZF0YN",
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"name": "contactSite",
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"type": "dynamicSelectionField",
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"dataType": "menu"
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},
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{
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"id": "AGGAA5V0H4FSEAOUT442AB8P2ZF0YX",
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"name": "contactSiteId",
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"type": "characterField",
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"dataType": "text"
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}
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]
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}
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]
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},
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{
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"id": "AGGAA5V0HG8SIAOTC4QMABG11RN8WS",
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"name": "contactSection",
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"layout": "column",
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"panels": [
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{
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"id": "AGGAA5V0HG8SIAOTC4TTABG14XN8XA",
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"name": "contactNameDetails",
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"span": 4,
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"children": [
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{
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"id": "AGGAA5V0HG8SIAOTCMAIABG8L3N96W",
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"name": "contact",
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"type": "personName",
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"dataType": "widget"
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}
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]
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},
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{
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"id": "AGGAA5V0HG8SIAOTC4UXABG16BN8XG",
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"name": "contactContactDetails",
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"span": 4,
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"children": [
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{
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"id": "AGGAA5V0HG8SIAOTCMBMABG8MRN96Z",
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"name": "contactPhone",
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"type": "phoneField",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOU7940ABGU2XETGW",
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"name": "contactEmail",
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"type": "emailField",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOURNURAB6YT5FHT1",
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"name": "contactEmail",
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"type": "characterField",
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"dataType": "text"
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}
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]
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},
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{
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"id": "AGGAA5V0HG8SIAOTC4VYABG17DN8XJ",
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"name": "contactSiteDetails",
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"span": 4,
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"children": []
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}
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]
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}
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]
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}
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]
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},
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{
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"id": "AGGAA5V0HG8SIAOSZEEKABDAPONJ09",
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"name": "detailsSection",
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"layout": "column",
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"panels": [
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{
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"id": "AGGAA5V0HG8SIAOSZEGBABDARGNJ0N",
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"name": "detailsPanel",
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"layout": "row",
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"span": 8,
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"panels": [
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{
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"id": "AGGAA5V0HG8SIAOSZEI9ABDATONJ0V",
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"name": "affectedServiceAndAsset",
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"layout": "column",
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"panels": [
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{
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"id": "AGGAA5V0HG8SIAOSZE0NABDAVSNJ1C",
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"name": "affectedServiceSection",
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"span": 6,
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"children": [
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{
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"id": "AGGAA5V0HG8SIAOTJY7MAABT32TSDE",
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"name": "impactedService",
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"type": "affectedAsset",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOU4V6HABEG4UEMD3",
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"name": "impactedService",
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"type": "affectedAsset",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOU4V5LABEG4JEMC9",
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"name": "priority",
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"type": "staticSelectionField",
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"dataType": "dropdown"
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},
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{
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"id": "AGGAA5V0H4FSEAOU852OABHQ11ETV6",
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"name": "priority",
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"type": "priority",
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"dataType": "widget"
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}
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]
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},
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{
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"id": "AGGAA5V0HG8SIAOSZE2RABDAXWNJ1I",
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"name": "affectedAssetSection",
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"span": 6,
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"children": [
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{
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"id": "AGGAA5V0H4FSEAOU6PBEABFZZREPQA",
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"name": "causalCI",
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"type": "affectedAsset",
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"dataType": "widget"
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}
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]
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}
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]
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},
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{
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"id": "AGGAA5V0HG8SIAOSZE43ABDAZ8NJ13",
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"name": "recordSummarySection",
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"layout": "column",
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"panels": [
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{
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"id": "AGGAA5V0HG8SIAOTC4MOABG1HTN8W6",
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"name": "recordSummary",
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"span": 12,
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"children": [
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{
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"id": "AGGAA5V0H4FSEAOU1CLCABA39PE6VD",
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"name": "desc",
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"type": "description",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOUT4EAAB8PCNF0XY",
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"name": "site",
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"type": "dynamicSelectionField",
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"dataType": "menu"
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},
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{
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"id": "AGGAA5V0H4FSEAOURKQRAB6VP5FHOJ",
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"name": "desc",
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"type": "description",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOURKQRAB6VP5FHOJ",
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"name": "desc",
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"type": "description",
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"dataType": "widget"
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}
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]
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}
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]
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}
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]
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},
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{
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"id": "AGGAA5V0HG8SIAOSZE87ABDBDMNJ1Q",
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"name": "categorization",
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"span": 4,
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"children": [
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{
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"id": "AGGAA5V0HG8SIAOTBAY8ABEX9MN4ZG",
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"name": "operational",
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"type": "category",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0HG8SIAOTBAZUABEXKZN4Z2",
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"name": "resolution",
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"type": "category",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0HG8SIAOTBBAJABEXL3N4Z3",
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"name": "resolutionProduct",
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"type": "category",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOU80ZFABHLXSETLA",
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"name": "operationCategoryTier1",
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"type": "dynamicSelectionField",
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"dataType": "menu"
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},
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{
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"id": "AGGAA5V0H4FSEAOU80ZEABHLXRET8I",
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"name": "productCategoryTier3",
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"type": "dynamicSelectionField",
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"dataType": "menu"
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},
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{
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"id": "AGGAA5V0H4FSEAOU80ZEABHLXRET7Y",
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"name": "productCategoryTier2",
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"type": "dynamicSelectionField",
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"dataType": "menu"
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},
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{
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"id": "AGGAA5V0H4FSEAOU80ZDABHLXRET7O",
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"name": "productCategoryTier1",
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"type": "dynamicSelectionField",
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"dataType": "menu"
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},
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{
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"id": "AGGAA5V0H4FSEAOU80ZEABHLXRET8S",
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"name": "resOperationCategoryTier1",
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"type": "dynamicSelectionField",
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"dataType": "menu"
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},
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{
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"id": "AGGAA5V0H4FSEAOU80ZEABHLXRET9C",
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"name": "resOperationCategoryTier2",
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"type": "dynamicSelectionField",
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"dataType": "menu"
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},
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{
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"id": "AGGAA5V0H4FSEAOU80ZEABHLXSET92",
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"name": "resOperationCategoryTier3",
|
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"type": "dynamicSelectionField",
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"dataType": "menu"
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},
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{
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"id": "AGGAA5V0H4FSEAOU8178ABHM6FETMP",
|
|
"name": "vendorTicketNumber",
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"type": "characterField",
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|
"dataType": "text"
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},
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|
{
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|
"id": "AGGAA5V0H4FSEAOU80ZEABHLXSET9M",
|
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"name": "resolutionProduct",
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"type": "category",
|
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOU8MGSABHXF6ETYG",
|
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"name": "Customization Group",
|
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"type": "groupField",
|
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"dataType": "group"
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},
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{
|
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"id": "AGGAA5V0H4FSEAOU8MGSABHXF6ETYG",
|
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"name": "Customization Group",
|
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"type": "groupField",
|
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"dataType": "group"
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},
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{
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"id": "AGGAA5V0H4FSEAOU8TBEABIDZREUGW",
|
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"name": "product",
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"type": "category",
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"dataType": "widget"
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},
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{
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"id": "AGGAA5V0H4FSEAOU8TBEABIDZREUIU",
|
|
"name": "operationCategoryTier1",
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|
"type": "dynamicSelectionField",
|
|
"dataType": "menu"
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|
}
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|
]
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|
}
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]
|
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},
|
|
{
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|
"id": "AGGAA5V0HG8SIAOSZEOLABDBJQNJ2I",
|
|
"name": "assignmentSection",
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|
"layout": "column",
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|
"panels": [
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{
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|
"id": "AGGAA5V0HG8SIAOSZEQUABDB1ZNJ24",
|
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"name": "assignmentSectionName",
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"span": 4,
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|
"children": [
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{
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|
"id": "AGGAA5V0HG8SIAOTBBEAABEXPEN4ZN",
|
|
"name": "assignee",
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|
"type": "personName",
|
|
"dataType": "widget"
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|
}
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|
]
|
|
},
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|
{
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|
"id": "AGGAA5V0HG8SIAOSZEROABDB2TNJ27",
|
|
"name": "assignmentSectionGroupDetails",
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|
"span": 4,
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|
"children": [
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|
{
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|
"id": "AGGAA5V0HG8SIAOTBA0YABEWWDN4XH",
|
|
"name": "supportGroups",
|
|
"type": "dynamicSelectionField",
|
|
"dataType": "menu"
|
|
}
|
|
]
|
|
},
|
|
{
|
|
"id": "AGGAA5V0HG8SIAOSZES5ABDB3KNJ2L",
|
|
"name": "assignmentSectionSubmitter",
|
|
"span": 4,
|
|
"children": [
|
|
{}
|
|
]
|
|
}
|
|
]
|
|
},
|
|
{
|
|
"id": "AGGAA5V0HG8SIAOSZET3ABDB47NJ2O",
|
|
"name": "additionalInfo",
|
|
"layout": "column",
|
|
"panels": [
|
|
{
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|
"id": "AGGAA5V0HG8SIAOTC978ABG6CNN90C",
|
|
"name": "additionalData1",
|
|
"span": 4,
|
|
"children": [
|
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]
|
|
},
|
|
{
|
|
"id": "AGGAA5V0HG8SIAOTC978ABG6CNN90C",
|
|
"name": "additionalData2",
|
|
"span": 4,
|
|
"children": [
|
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]
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},
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{
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}
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