266 lines
14 KiB
HTML
266 lines
14 KiB
HTML
<div loading-spinner if="state.dataIsLoading" centered="true" overlay="true"></div>
|
|
|
|
<div class="ticket__not-found" ng-if="!state.dataIsLoading && !basicData.id">
|
|
<h3>{{'task.details.notFound' | i18n:(basicData.id)}}</h3>
|
|
</div>
|
|
|
|
<div class="ticket-details" ng-if="!state.dataIsLoading && basicData.id" ng-class="{ 'ticket__header-edit': editHeader}"
|
|
aria-label="{{'common.labels.task' | i18n}} {{'ticket.region.details' | i18n}}" role="region">
|
|
|
|
<div class="ticket__header_task clearfix">
|
|
|
|
<!--Ticket header section-->
|
|
<editable-content-section id="ticket-header" class="custom-edit-button" hide-edit-button="editDisabledFor('ticket-header')"
|
|
edit-mode-allowed="basicData.accessMappings.detailsEditAllowed" aria-label="{{'ticket.region.header' | i18n}}"
|
|
edit-button-label = "'header'" role="region" tabindex="0">
|
|
|
|
<div ng-if="!editMode" class="ticket__management clearfix">
|
|
<div class="ticket__basic-info">
|
|
<div class="ticket__summary" ng-if="isFullVersion" title="{{basicData.summary}}">{{basicData.summary}}</div>
|
|
<div class="ticket__summary" ng-if="!isFullVersion" title="{{basicData.summary}}"><a class="ticket__summary" href="#/task/{{basicData.id}}">{{basicData.summary}}</a></div>
|
|
|
|
<div class="ticket__icon">
|
|
<span ng-class="basicData.isAutomatic ? 'icon-file_task_auto' : 'icon-file_task_o'"></span>
|
|
</div>
|
|
|
|
<div class="ticket__information">
|
|
<span class="ticket__name" ng-if="isFullVersion">{{'task.detail.summary.orderId.label' | i18n:(basicData.displayId || '')}}</span>
|
|
<div class="ticket__name" ng-if="!isFullVersion">{{basicData.displayId || ''}}</div>
|
|
<a class="ticket__name-link" aria-label="{{'search.preview.viewFullTask' | i18n}}" ng-if="!isFullVersion" href="#/task/{{basicData.id}}">{{'search.preview.viewFullTask' | i18n}}</a>
|
|
|
|
|
|
<div ticket-priority-display priority-value="{{basicData.priority | lowercase}}">
|
|
{{ basicData.priority | localizeLabel: 'priority':'task' }}
|
|
</div>
|
|
<div class="ticket__lastupdated">{{'ticket.list.lastUpdated' | i18n : (basicData.modifiedDate | humanizedAbsoluteDateFormat)}}</div>
|
|
</div>
|
|
|
|
<div class="ticket-controls" ng-if="isFullVersion">
|
|
<div class="profile-action-bar__item edit-ticket-header-button" ng-if="basicData.accessMappings.detailsEditAllowed"
|
|
title="{{'controls.action.edit' | i18n}}" aria-label="{{'common.aria.label.edit.header' | i18n}}" role="link" tabindex="0"
|
|
ng-click="handleExternalEditClick()" ng-enter="handleExternalEditClick()">
|
|
<i class="icon-pencil"></i>
|
|
</div>
|
|
<div class="profile-action-bar__item dropdown" title="{{'controls.action.share' | i18n}}">
|
|
<button type="button" class="btn_link profile-action-bar__item-link dropdown-toggle" aria-label="{{'controls.action.share' | i18n}}">
|
|
<i class="icon-share"></i>
|
|
</button>
|
|
<ul class="profile-action-bar__item-menu dropdown-menu">
|
|
<li>
|
|
<div class="dropdown-item" ng-click="ticketActions.share()" tabindex="0" role="menuitem">
|
|
{{'action.ticket.email' | i18n: ('common.labels.' + basicData.type | i18n) }}
|
|
</div>
|
|
</li>
|
|
<li ng-if='chatModel.connected'>
|
|
<a class="dropdown-item profile-action-bar__item-menu_start-chat" tabindex="0" role="menuitem">
|
|
{{'chat.startFromTicket.headerMenu' | i18n: ('common.labels.' + basicData.type | i18n) }}
|
|
</a>
|
|
</li>
|
|
</ul>
|
|
</div>
|
|
<div class="profile-action-bar__item" role="link" tabindex="0" ng-click="toggleFollowingFlag()" ng-enter="toggleFollowingFlag()"
|
|
title="{{(basicData.following? 'controls.action.unfollow' : 'controls.action.follow') | i18n}}"
|
|
aria-label="{{(basicData.following? 'controls.action.unfollow' : 'controls.action.follow') | i18n}}">
|
|
<i class="{{basicData.following? 'icon-star' : 'icon-star_o'}}"></i>
|
|
</div>
|
|
<div title="{{'controls.action.print' | i18n}}" class="profile-action-bar__item"
|
|
aria-label="{{'controls.action.print' | i18n}}" role="link" tabindex="0"
|
|
ng-click="ticketActions.showPrintDialog($event)" ng-enter="ticketActions.showPrintDialog($event)">
|
|
<i class="{{'icon-printer'}}"></i>
|
|
</div>
|
|
<div class="profile-action-bar__item" role="link" tabindex="0" ng-click="refreshTicket()" ng-enter="refreshTicket()"
|
|
title="{{'common.labels.refresh' | i18n}}"
|
|
aria-label="{{'common.labels.refresh' | i18n}}">
|
|
<i class="icon-refresh"></i>
|
|
</div>
|
|
<launch-actions-dropdown ng-if="!isDraft" class="profile-action-bar__item profile-action-bar__item_text" context="basicData"></launch-actions-dropdown>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
<form name="editTaskHeaderSection">
|
|
<edit-header ticket="basicData" metadata="metadata" ng-if="editMode" update="ticketActions.editHeader(data)"></edit-header>
|
|
</form>
|
|
|
|
</editable-content-section>
|
|
|
|
<div class="ticket__status-section" aria-label="{{'ticket.region.status' | i18n}}" role="region" tabindex="0">
|
|
<div class="ticket__status-selector" ng-click="!basicData.accessMappings.statusEditAllowed || ticketActions.editStatus($event)"
|
|
ng-enter="!basicData.accessMappings.statusEditAllowed || ticketActions.editStatus($event)" role="link" tabindex="0"
|
|
aria-label="{{'ticket.region.status' | i18n}} {{ basicData.status.value | localizeLabel: 'status':'task' }}">
|
|
<div class="dropdown-toggle ticket__status-value">
|
|
{{ basicData.status.value | localizeLabel: 'status':'task' }}
|
|
<i class="icon-angle_down ticket__status-icon"></i>
|
|
</div>
|
|
</div>
|
|
|
|
<div class="ticket-status-section__sla-box clearfix">
|
|
<div class="sla-progress-bar__wrapper">
|
|
<sla-progress-bar ticket="basicData" class="sla-progress-bar" ng-if="basicData.SLA.slaProgressBarValid"></sla-progress-bar>
|
|
</div>
|
|
<sla-reach-time sla="basicData.SLA"></sla-reach-time>
|
|
</div>
|
|
</div>
|
|
|
|
<div ng-if="isParentAppEnabled" class="ticket__parent-item" aria-label="{{'ticket.region.parent' | i18n}}" role="region" tabindex="0">
|
|
{{'task.parent.label' | i18n}}
|
|
<strong><a href="#/{{basicData.parentName}}/{{basicData.parentId}}">{{basicData.parentDisplayId}}</a>: {{basicData.parentSummary}}</strong>
|
|
</div>
|
|
<div ng-if="!isParentAppEnabled" class="ticket__parent-item" aria-label="{{'ticket.region.parent' | i18n}}" role="region" tabindex="0">
|
|
{{'task.parent.label' | i18n}}
|
|
<strong><span>{{basicData.parentDisplayId}}: {{basicData.parentSummary}}</span></strong>
|
|
</div>
|
|
</div>
|
|
|
|
<!--Record summary section-->
|
|
<div class="ticket__body_task">
|
|
|
|
<editable-content-section id="ticket-record-summary" hide-edit-button="editDisabledFor('ticket-record-summary')" ticket="basicData"
|
|
edit-mode-allowed="basicData.accessMappings.detailsEditAllowed" aria-label="{{'ticket.region.details' | i18n}}"
|
|
edit-button-label = "'details'" role="region" tabindex="0">
|
|
|
|
<div class="ticket__record-details-section col-md-8">
|
|
|
|
<div class="ticket__row">
|
|
<display-ticket-dates ticket="basicData" ng-if="!editMode"></display-ticket-dates>
|
|
</div>
|
|
|
|
<form name="editTaskDateSection" novalidate>
|
|
<edit-ticket-dates ticket="basicData"
|
|
ng-show="editMode"
|
|
is-draft="isDraft"
|
|
date-form="editTaskDateSection"
|
|
class="editable-content-section-block"
|
|
update-is-handled-by-parent="true">
|
|
</edit-ticket-dates>
|
|
</form>
|
|
|
|
<form name="editTaskRecordSummarySection">
|
|
<edit-summary ticket="basicData"
|
|
context="isDraft ? 'draft' : 'detail'"
|
|
attachment="true"
|
|
attachment-limit="3"
|
|
class="editable-content-section-block"
|
|
update-is-handled-by-parent="false">
|
|
</edit-summary>
|
|
<custom-field-area ticket="basicData"
|
|
panel-id="taskDetailsScreen.Record Summary"
|
|
class="editable-content-section-block"
|
|
update-is-handled-by-parent="true"
|
|
stacked="true">
|
|
</custom-field-area>
|
|
</form>
|
|
|
|
</div>
|
|
|
|
<div class="ticket__category-section col-md-4">
|
|
<form name="editTaskCategorizationSection">
|
|
<categories-section tooltip-position="left" context="basicData"
|
|
class="editable-content-section-block"
|
|
update-is-handled-by-parent="true">
|
|
</categories-section>
|
|
<custom-field-area panel-id="taskDetailsScreen.Categorization"
|
|
ticket="basicData"
|
|
class="editable-content-section-block"
|
|
update-is-handled-by-parent="true"
|
|
stacked="true">
|
|
</custom-field-area>
|
|
</form>
|
|
</div>
|
|
|
|
</editable-content-section>
|
|
|
|
<editable-content-section id="ticket-dynamic-fields-section" hide-edit-button="editDisabledFor('ticket-dynamic-fields-section')"
|
|
edit-mode-allowed="basicData.accessMappings.detailsEditAllowed" class="top-border" ng-if="basicData.dynamicFields.length"
|
|
aria-label="{{'customArea.header.dynamicFields' | i18n}}"
|
|
edit-button-label = "'dynamicFields'" role="region" tabindex="0">
|
|
<dynamic-field-area ticket="basicData" class="custom-area_padded editable-content-section-block"></dynamic-field-area>
|
|
</editable-content-section>
|
|
|
|
<div class="ticket__job-detail" ng-if="basicData.isAutomatic && basicData.type === 'task'">
|
|
<div class="row clearfix">
|
|
<div class="col-md-4 ticket__job-type">
|
|
<div class="ticket__label-small">{{'task.details.jobType' | i18n}}</div>
|
|
<div class="ticket__field-value">
|
|
<span ng-if="basicData.jobType" >{{basicData.jobType}}</span>
|
|
<span ng-if="!basicData.jobType" > - </span>
|
|
</div>
|
|
</div>
|
|
<div class="col-md-4 ticket__job-version">
|
|
<div class="ticket__label-small">{{'task.details.jobVersion' | i18n}}</div>
|
|
<div class="ticket__field-value">
|
|
<span ng-if="basicData.jobVersion" >{{basicData.jobVersion}}</span>
|
|
<span ng-if="!basicData.jobVersion" > - </span>
|
|
</div>
|
|
</div>
|
|
<div class="col-md-4 ticket__job-id">
|
|
<div class="ticket__label-small">{{'task.details.jobID' | i18n}}</div>
|
|
<div class="ticket__field-value">
|
|
<span ng-if="basicData.jobID" >{{basicData.jobID}}</span>
|
|
<span ng-if="!basicData.jobID" > - </span>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
|
|
<!-- Assignment section -->
|
|
<div class="ticket__assignment" ng-class="{'disable-edit': editDisabledFor('ticket-assignment'), 'highlight-section': editTaskAssignmentSection.$invalid && !editMode}"
|
|
aria-label="{{'ticket.region.assignment' | i18n}}" role="region" tabindex="0">
|
|
<div class="editable-content-section__controls">
|
|
<div class="editable-content-section__edit-button" ng-if="basicData.accessMappings.detailsEditAllowed" ng-click="ticketActions.assign($event)" ng-enter="ticketActions.assign($event)" aria-label="{{'common.aria.label.edit.assignment' | i18n}}" role="link" tabindex="0">
|
|
<i class="icon icon-pencil icon-edit_sml"></i> {{'controls.action.edit' | i18n}}
|
|
</div>
|
|
</div>
|
|
<div class="ticket__assignee">
|
|
<img ng-if="basicData.assignee.loginId" user-availability="basicData.assignee" alt="{{basicData.assignee.fullName}}" class="ticket-assignee__thumbnail" imgplaceholder="user"
|
|
thumbnail-img="{{'data:' + basicData.assignee.thumbnailMime + ';base64,' + basicData.assignee.thumbnail}}" />
|
|
<span ng-if="!basicData.assignee.loginId" class="ticket-assignee__none icon-question_circle"></span>
|
|
|
|
<div class="ticket-assignee__info" person-menu="basicData.assignee">
|
|
<div class="ticket__label-small">{{'common.labels.assignedTo' | i18n}}</div>
|
|
<span ng-if="!basicData.assignee.loginId" class="ticket__field-value">{{'common.label.noneYet' | i18n }}</span>
|
|
<span ng-if="basicData.assignee.loginId" class="ticket__field-value">
|
|
<a aria-label="{{'common.labels.assignee' | i18n}} {{basicData.assignee.fullName}}"
|
|
href="#/person/{{basicData.assignee.loginId | escape}}">{{basicData.assignee.fullName}}</a>
|
|
</span>
|
|
</div>
|
|
|
|
<div class="ticket-assignee__support-group">
|
|
<div class="ticket__label-small">{{'common.labels.supportGroup' | i18n}}</div>
|
|
<span class="ticket__field-value">{{basicData.supportGroup.name || ('common.label.noneYet' | i18n) }}</span>
|
|
</div>
|
|
|
|
<div class="ticket-incident-assignee__action" ng-if="basicData.accessMappings.assigneeSelfAssignmentAllowed && basicData.assignee.loginId !== loggedInUserId"
|
|
ng-click="ticketActions.assignToMe($event, 'ticketassignee')" ng-enter="ticketActions.assignToMe($event, 'ticketassignee')">
|
|
<i class="icon-user_plus"></i>
|
|
<a aria-label="{{'common.labels.assignToMe' | i18n}}" href="">
|
|
{{'common.labels.assignToMe' | i18n }}
|
|
</a>
|
|
</div>
|
|
</div>
|
|
<form name="editTaskAssignmentSection">
|
|
<custom-field-area panel-id="taskDetailsScreen.Assignment" ticket="basicData"></custom-field-area>
|
|
</form>
|
|
</div>
|
|
|
|
<!-- Additinal info section -->
|
|
<editable-content-section id="ticket-additional-info" class="top-border" hide-edit-button="editDisabledFor('ticket-additional-info')"
|
|
edit-mode-allowed="basicData.accessMappings.detailsEditAllowed" aria-label="{{'customArea.header.additionalInfo' | i18n}}"
|
|
edit-button-label = "'additionalInfo'" role="region" tabindex="0" ticket="basicData"
|
|
ng-if="hasCustomFields('taskDetailsScreen.Additional Info')">
|
|
<form name="editTaskAdditionalInfoSection">
|
|
<custom-field-area panel-id="taskDetailsScreen.Additional Info" ticket="basicData" class="custom-area_padded editable-content-section-block"></custom-field-area>
|
|
</form>
|
|
</editable-content-section>
|
|
|
|
<!-- Linked Items -->
|
|
<div ng-if="isFullVersion" class="profile__relation" aria-label="{{'ticket.region.relationship' | i18n}}" role="region" tabindex="0">
|
|
<tabset justified="true" class="tabset_short-relative-tabs">
|
|
<tab id="linkedResourcesTab_{{basicData.id}}" heading="{{'common.tabs.linkedItems' | i18n}} ({{relationCounters.linkedItems}})">
|
|
<related-item-list dependency="ticket-to-all" context="basicData" is-draft="isDraft"></related-item-list>
|
|
</tab>
|
|
</tabset>
|
|
</div>
|
|
|
|
</div>
|
|
</div> |