220 lines
12 KiB
HTML
220 lines
12 KiB
HTML
<div>
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<div class="ticket__category-section" ng-if="!editMode">
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<div class="row">
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<div class="col-sm-8">
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<div class="row ticket__row">
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<div class="col-sm-4">
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<label class="label_control-wrap">
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<span ng-if="ticket.company.name">{{'ticket.detail.company' | i18n}}</span>
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<span ng-if="!ticket.company.name">{{'common.label.na' | i18n}}</span>
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<div class="ticket__field-value">{{ticket.company.name}}</div>
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</label>
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</div>
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<div class="col-sm-4">
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<label class="label_control-wrap">
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<span>{{'ticket.detail.affectedService' | i18n}}</span>
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<div class="ticket__field-value">
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<a ng-if="ticket.impactedService.name" ng-href="#/asset/{{ticket.impactedService.reconciliationId | escape}}/{{ticket.impactedService.classId}}">{{ticket.impactedService.name}}</a>
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<span ng-if="!ticket.impactedService.name" class="ticket__field-value">{{'common.label.na' | i18n}}</span>
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</div>
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</label>
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</div>
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<div class="col-sm-4">
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<label class="label_control-wrap">
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<span>{{'ticket.detail.affectedAsset' | i18n}}</span>
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<div class="ticket__field-value">
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<a ng-if="ticket.causalCI.name" ng-href="#/asset/{{ticket.causalCI.reconciliationId | escape}}/{{ticket.causalCI.classId}}">{{ticket.causalCI.name}}</a>
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<span ng-if="!ticket.causalCI.name" class="ticket__field-value">{{'common.label.na' | i18n}}</span>
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</div>
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</label>
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</div>
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</div>
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<div class="row ticket__row col-md-12" ng-if="!editMode">
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<edit-summary ticket="ticket" context="ticket.isDraft ? 'draft' : 'detail'"
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class="editable-content-section-block" update-is-handled-by-parent="true" edit-disabled="!ticket.accessMappings.detailsEditAllowed">
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</edit-summary>
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</div>
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<div class="row ticket__row">
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<div class="col-sm-12">
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<label class="label_control-wrap">
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<span>{{'create.knownerror.viewAccess' | i18n}}</span>
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<div class="ticket__field-value">{{ticket.viewAccess | localizeLabel: 'viewAccess':'knownerror'}}</div>
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</label>
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</div>
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</div>
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<div class="row ticket__row">
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<div class="col-sm-12 ticket__row">
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<label class="label_control-wrap">
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<span>{{'ticket.detail.rootCause' | i18n}}</span>
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<div class="ticket__field-value">{{ticket.rootCause}}</div>
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</label>
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</div>
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</div>
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<div class="row ticket__row" ng-if="ticket.workaround && !editMode">
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<div class="col-sm-12 ticket__row">
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<label class="label_control-wrap">
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<div>{{'ticket.detail.workaround' | i18n}}</div>
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<text-area-expand ticket="ticket" edit-mode="false" field-name="'workaround'" context="ticket.isDraft ? 'draft' : 'detail'">
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</text-area-expand>
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</label>
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</div>
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</div>
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<div class="row ticket__row" ng-if="ticket.resolution && !editMode">
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<div class="col-sm-12 ticket__row">
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<label class="label_control-wrap">
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<div>{{'ticket.detail.resolution' | i18n}}</div>
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<text-area-expand ticket="ticket" edit-mode="false" field-name="'resolution'" context="ticket.isDraft ? 'draft' : 'detail'">
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</text-area-expand>
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</label>
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</div>
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</div>
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<div class="row ticket__row">
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<div class="col-sm-12 ticket__row">
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<custom-field-area ticket="ticket" panel-id="knownErrorScreen.Record Summary"
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update-is-handled-by-parent="true" class="editable-content-section-block custom-area_no-padding" stacked="true">
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</custom-field-area>
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</div>
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</div>
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</div>
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<div class="col-sm-4">
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<categories-section context="ticket" class="editable-content-section-block"
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update-is-handled-by-parent="true" edit-disabled="!editMode"></categories-section>
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<custom-field-area ticket="ticket" panel-id="knownErrorScreen.Categorization"
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update-is-handled-by-parent="true" class="editable-content-section-block custom-area_no-padding" stacked="true"></custom-field-area>
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</div>
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</div>
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</div>
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<div class="ticket__category-section" tabindex="0" ng-show="editMode">
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<div div class="clearfix row">
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<div class="col-sm-8">
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<div ng-show="editMode" class="row ticket__row">
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<div class="col-md-4">
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<label class="label_control-wrap">
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<span class="label__text required__label" data-required="{{'common.label.required.bracketed' | i18n}}">
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{{'ticket.detail.company' | i18n }}
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</span>
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<div>
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<selection selection-items="selections.companies"
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selected-item="updatedInfo.company"
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title-text="{{'ticket.detail.company' | i18n}}"
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label="name"
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value="name"
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selection-callback="updateCompany()"
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aria-required="true"
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update-selected-item="true"
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selection-filter="true"
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selection-filter-placeholder-text="assignBlade.searchCompany"
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show-chunking-tooltip="true"
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typeahead-mode="state.tooManyCompanies"
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typeahead-details="company as company.name for company in getList($viewValue)"
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typeahead-get-list="getCompaniesByName(name)">
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</selection>
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</div>
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</label>
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</div>
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<div class="col-md-8">
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<edit-affected-assets ticket="ticket" meta-data="metadata" is-draft="ticket.isDraft" ng-show="ticket.accessMappings.detailsEditAllowed"
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class="editable-content-section-block" update-is-handled-by-parent="true">
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</edit-affected-assets>
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</div>
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</div>
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<div class="row ticket__row">
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<div class="col-sm-12">
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<edit-summary ticket="ticket" context="ticket.isDraft ? 'draft' : 'detail'" attachment="true" is-desc-required="true"
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class="editable-content-section-block" update-is-handled-by-parent="true" edit-disabled="!ticket.accessMappings.detailsEditAllowed">
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</edit-summary>
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</div>
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</div>
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<div ng-show="editMode" class="row ticket__row">
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<div class="col-sm-12">
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<label class="label_control-wrap">
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<span class="label__text"
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potentially-required-field
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field-name="viewAccess"
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entity="ticket">
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{{'create.knownerror.viewAccess' | i18n}}
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</span>
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<selection selection-items="metadata.viewAccesses"
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selected-item="updatedInfo.viewAccess"
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title-text="{{'ticket.detail.viewAccess' | i18n}}"
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label="label"
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value="label"
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field-name="viewAccess"
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entity="ticket"
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update-selected-item="true">
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</selection>
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</label>
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</div>
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</div>
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<div ng-show="editMode" class="row ticket__row">
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<div class="col-sm-12">
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<label class="label_control-wrap">
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<span class="label__text"
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potentially-required-field
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field-name="rootCause"
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entity="ticket">
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{{'ticket.detail.rootCause' | i18n}}
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</span>
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<selection selection-items="selections.rootCause"
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selected-item="updatedInfo.rootCause"
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title-text="{{'ticket.detail.rootCause' | i18n}}"
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label="name"
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value="name"
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field-name="rootCause"
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entity="ticket"
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show-clear="true"
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update-selected-item="true">
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</selection>
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</label>
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</div>
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</div>
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<div ng-if="editMode" class="row ticket__row">
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<div class="col-sm-12">
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<label class="label_control-wrap">
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<span class="label__text"
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potentially-required-field
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field-name="workaround"
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entity="ticket">
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{{('ticket.detail.workaround' | i18n)}}
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</span>
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<text-area-expand ticket="updatedInfo" edit-mode="true" field-name="'workaround'"
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class="editable-content-section-block" context="ticket.isDraft ? 'draft' : 'detail'" is-editable="ticket.accessMappings.detailsEditAllowed">
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</text-area-expand>
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</label>
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</div>
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</div>
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<div ng-if="editMode" class="row ticket__row">
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<div class="col-sm-12">
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<label class="label_control-wrap">
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<span class="label__text"
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potentially-required-field
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field-name="resolution"
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entity="ticket">
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{{('ticket.detail.resolution' | i18n)}}
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</span>
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<text-area-expand ticket="updatedInfo" edit-mode="true" field-name="'resolution'"
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class="editable-content-section-block" context="ticket.isDraft ? 'draft' : 'detail'">
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</text-area-expand>
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</label>
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</div>
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</div>
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<div class="row ticket__row">
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<div class="col-sm-12">
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<custom-field-area ticket="ticket" panel-id="knownErrorScreen.Record Summary"
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update-is-handled-by-parent="true" class="editable-content-section-block custom-area_no-padding" stacked="true">
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</custom-field-area>
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</div>
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</div>
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</div>
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<div class="col-sm-4">
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<categories-section tooltip-position="left" context="ticket" class="editable-content-section-block"
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update-is-handled-by-parent="true" edit-disabled="false"></categories-section>
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<custom-field-area ticket="ticket" panel-id="knownErrorScreen.Categorization"
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update-is-handled-by-parent="true" class="editable-content-section-block custom-area_no-padding" stacked="true"></custom-field-area>
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</div>
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</div>
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</div>
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</div>
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