532 lines
15 KiB
JSON
532 lines
15 KiB
JSON
{
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"name": "Deploy Package",
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"parentType": "Root Request",
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"parentName": "change",
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"parentDisplayId": "CRQ000000000001",
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"parentId": "IDGAAC47JC1WRAPUFQTHPTIJ1P3MTI",
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"parentSummary": "test999",
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"type": "task",
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"scheduledStartDate": null,
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"subType": "",
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"jobID": "",
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"jobType": "",
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"jobVersion": "",
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"id": "TMGAAC47JC1WRAPUG0K0PTITCT3ZAK",
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"createDate": 1562336506000,
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"displayId": "TAS000000000101",
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"modifiedDate": 1603360715000,
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"summary": "Deploy a package via BMC Configuration Management Deployment Manager",
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"priority": "Medium",
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"desc": "Add Configuration Items and Software Library Items using the Relationships feature on task.\nVerification of a Deployment Manager task is based on the exit status of the Deployment Manager job itself.",
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"status": {
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"value": "Assigned"
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},
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"assignee": {
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"fullName": "NTT Admin",
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"loginId": "admnttdata",
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"thumbnail": "",
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"customFields": {},
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"id": "admnttdata"
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},
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"supportGroup": {
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"name": "Task1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"id": "SGP000000000121"
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},
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"serviceTargets": [
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{
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"startTime": 1562336506000,
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"endTime": 1562336506000,
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"slaType": "createdate"
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}
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],
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"customer": {
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"supportGroups": [
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{
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"name": "WorkOrder1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000123"
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},
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{
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"name": "Task1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000121"
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},
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{
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"name": "Asset1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000110"
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},
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{
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"name": "Task2",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000122"
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},
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{
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"name": "Problem1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000116"
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},
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{
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"name": "SLM1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000118"
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},
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{
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"name": "Change1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000111"
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},
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{
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"name": "Problem2",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000117"
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},
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{
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"name": "Incident1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": true,
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"id": "SGP000000000113"
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},
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{
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"name": "Change2",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000112"
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},
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{
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"name": "Incident2",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000114"
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}
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],
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"enabled": true,
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"availableForAssignment": true,
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"manager": {
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"customFields": {}
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},
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"accessRestrictions": [
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{
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"name": "MyNTT"
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}
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],
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"svcProviderCompanyNames": [],
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"firstName": "NTT",
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"lastName": "Admin",
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"fullName": "NTT Admin",
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"company": {
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"name": "MyNTT",
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"site": {
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"name": "MilleniumCity",
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"address": {
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"city": "Wien",
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"country": "Austria",
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"address": "Wien, \nAustria"
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},
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"siteId": "STE000000003402"
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}
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},
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"site": {
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"name": "MilleniumCity",
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"address": {
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"city": "Wien",
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"country": "Austria",
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"address": "Wien, \nAustria"
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},
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"siteId": "STE000000003402"
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},
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"email": "admnttdata@invalid",
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"phone": "###",
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"loginId": "admnttdata",
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"personId": "PPL000000000155",
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"thumbnail": "",
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"organization": "ITSM",
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"department": "Support",
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"displayId": "PPL000000000155",
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"isSupportStaff": true,
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"instanceId": "AGGAAC47JC1WRAPR00GUPQ2W57SXVK",
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"profileStatus": "Enabled",
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"clientType": "Office-Based Employee",
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"clientSensitivity": "Standard",
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"isUnRestrictedAccess": false,
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"isVIP": true,
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"customFields": {
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"standort_koordinate1_dec": 16.385733842421878,
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"standort_bezirk": "21.Bezirk",
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"standort_type": "byCoord",
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"standort_adressid": "25047902",
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"standort_gipnameid": "10002903",
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"standort_koordinate1": "16.385733842421878",
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"standort_koordinate2": "48.26940443264152",
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"standort_koordinate2_dec": 48.26940443264152,
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"standort_strabs": "02971003009",
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"standort_scd": "02971",
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"standort_adresse": "Lorettoplatz 2"
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},
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"id": "admnttdata",
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"createDate": 1557483870000,
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"modifiedDate": 1620826269000
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},
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"contact": {
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"openTickets": 9,
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"supportGroups": [
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{
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"name": "WorkOrder1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000123"
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},
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{
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"name": "Task1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000121"
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},
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{
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"name": "Asset1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000110"
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},
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{
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"name": "Task2",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000122"
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},
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{
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"name": "Problem1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000116"
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},
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{
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"name": "SLM1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000118"
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},
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{
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"name": "Change1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000111"
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},
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{
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"name": "Problem2",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000117"
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},
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{
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"name": "Incident1",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": true,
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"id": "SGP000000000113"
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},
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{
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"name": "Change2",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000112"
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},
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{
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"name": "Incident2",
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"company": {
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"name": "MyNTT"
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},
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"organization": "ITSM",
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"isDefault": false,
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"id": "SGP000000000114"
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}
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],
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"enabled": true,
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"availableForAssignment": true,
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"manager": {
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"customFields": {}
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},
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"accessRestrictions": [
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{
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"name": "MyNTT"
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}
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],
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"svcProviderCompanyNames": [],
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"firstName": "NTT",
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"lastName": "Admin",
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"fullName": "NTT Admin",
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"company": {
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"name": "MyNTT",
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"site": {
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"name": "MilleniumCity",
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"address": {
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"city": "Wien",
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"country": "Austria",
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"address": "Wien, \nAustria"
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},
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"siteId": "STE000000003402"
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}
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},
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"site": {
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"name": "MilleniumCity",
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"address": {
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"city": "Wien",
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"country": "Austria",
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"address": "Wien, \nAustria"
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},
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"siteId": "STE000000003402"
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},
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"email": "admnttdata@invalid",
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"phone": "###",
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"loginId": "admnttdata",
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"personId": "PPL000000000155",
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"organization": "ITSM",
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"department": "Support",
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"displayId": "PPL000000000155",
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"instanceId": "AGGAAC47JC1WRAPR00GUPQ2W57SXVK",
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"profileStatus": "Enabled",
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"standort_adressid": "25047902",
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"standort_adresse": "Lorettoplatz 2"
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},
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"id": "admnttdata",
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"createDate": 1557483870000,
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},
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"categorizations": [
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{
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"name": "operational",
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"tiers": {},
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"cognitiveFlag": false
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},
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{
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"name": "product",
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"tiers": {},
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"cognitiveFlag": false
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}
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],
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"customFields": {
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"requesterFirstName": "NTT",
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"customerLastName": "Admin",
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"requesterLastName": "Admin"
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},
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"following": true,
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"fieldMappings": {
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"id": "read",
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"priority": "write",
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"productCategoryTier2": "write",
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"productCategoryTier3": "write",
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"productModelVersion": "write",
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"productName": "write",
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"productManufacturer": "write",
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"actualStartDate": "write",
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"details": "write",
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"status": "write",
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"timeline": "write",
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"relations": "write",
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"assignee-self-assignment": "write"
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},
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"detailsEditAllowed": false,
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"statusEditAllowed": false,
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"priorityEditAllowed": true,
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"timelineEditAllowed": true,
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"relationsEditAllowed": true,
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"assigneeSelfAssignmentAllowed": true,
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"riskEditAllowed": false,
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"datesEditAllowed": false
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},
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"company": {
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"name": "MyNTT",
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"site": {}
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},
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"scheduledStartDateHumanized": null,
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"scheduledEndDateHumanized": null,
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"actualStartDateHumanized": null,
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"actualEndDateHumanized": null,
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"SLA": {
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"slaTextValid": true,
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"divClassType": "partial",
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"reachTime": "Ticket created on Jul 5, 2019 4:21 PM"
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},
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"syncTime": 1643808629413,
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"attachments": [],
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"allCategories": [
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{
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"name": "operational",
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"label": "Operational Category",
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"listOfTiers": [
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{
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"name": "operationCategoryTier1",
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"label": "Operational Categorization Tier 1"
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},
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{
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"name": "operationCategoryTier2",
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"label": "Operational Categorization Tier 2",
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"dependAttribute": "operationCategoryTier1"
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},
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{
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"name": "operationCategoryTier3",
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"label": "Operational Categorization Tier 3",
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"dependAttribute": "operationCategoryTier2"
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}
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],
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"listOfTiersToShow": [
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"operationCategoryTier3",
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"operationCategoryTier2",
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"operationCategoryTier1"
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],
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"cognitiveFlag": false
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},
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{
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"name": "product",
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"label": "Product Category",
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"listOfTiers": [
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{
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"name": "productCategoryTier1",
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"label": "Product Categorization Tier 1"
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},
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{
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"name": "productCategoryTier2",
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"label": "Product Categorization Tier 2",
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"dependAttribute": "productCategoryTier1"
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},
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{
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"name": "productCategoryTier3",
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"label": "Product Categorization Tier 3",
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"dependAttribute": "productCategoryTier2"
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},
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{
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"name": "productName",
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"label": "Product Name+",
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"dependAttribute": "productCategoryTier3"
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},
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{
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"name": "productModelVersion",
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"label": "Model/Version",
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"dependAttribute": "productName"
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}
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],
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"listOfTiersToShow": [
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"productName",
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"productCategoryTier3",
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"productCategoryTier2",
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"productCategoryTier1"
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],
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"cognitiveFlag": false
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}
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],
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"noCategories": 0,
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"isFullVersion": false,
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"ticketType": "task"
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} |