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			"id": "INC_TEMPLATE_008",
			"title": "Frequent Blue Screen of Death is preventing work",
			"createDate": 1392122014941,
			"type": "incident",
			"desc": "Priority, Product Categorization"
		},
		{
			"id": "RKM_001",
			"title": "Troubleshooting Blue Screens of Death",
			"desc": "The Blue Screen of Death (BSOD) may appear due to multiple reasons: insufficient amount of RAM, errors in system drivers, etc.",
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			"hashTags": [
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			"title": "Recent security Patch Causes Blue Screen of Death After Reboot",
			"desc": "Security patch #45644 (deployed 5/4/14) has been known to cause the chaos and panic across the customers due to it's unpredictable nature.",
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			"title": "Blue Screen of Death Common Error Codes",
			"desc": "Read this guide to better understand the sometimes cryptic BSOD codes. Warning: familiarity with cryptography is a must for reading this article.",
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		{
			"id": "INC_12345",
			"title": "Blue Screen of Death after reboot",
			"assignee": {
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				"firstName": "Eugene",
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			"id": "INC_12323",
			"title": "Pesky Blue Screen of Death!",
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