[
    {
        "items": [
            {
                "id": "AGGAA5V0HHE9DANERFFZAHYQPNA009",
                "customer": {
                    "firstName": "Bob",
                    "lastName": "Baxter",
                    "company": {
                        "name": "Calbro Services"
                    },
                    "site": {
                        "name": "Headquarters, Building 1.31",
                        "address": {
                            "street": "1114 Eighth Avenue, 31st Floor",
                            "city": "New York",
                            "state": "New York",
                            "country": "United States",
                            "zip": "10036",
                            "address": "1114 Eighth Avenue, 31st Floor\r\nNew York,New York 10036\r\nUnited States"
                        },
                        "region": "Americas",
                        "siteGroup": "United States"
                    },
                    "email": "B.Baxter@calbroservices.com",
                    "phone": "1 212 555-5454 (22)",
                    "loginId": "Bob",
                    "organization": "Information Technology"
                },
                "contact": {
                    "company": {},
                    "site": {
                        "address": {}
                    }
                },
                "assignee": {
                    "fullName": "Allen Allbrook",
                    "loginId": "Allen"
                },
                "coordinator": {
                    "fullName": "Saul Goodman",
                    "loginId": "Saul"
                },
                "quantity": "1",
                "price":"200$",
                "priority": "Low",
                "impact": "4-Minor/Localized",
                "urgency": "4-Low",
                "summary": "Requester Printer Mechanical Fix",
                "definition":"Printer Issue",
                "desc": "The paper for this printer does not load correctly. I get a cryptic please load paper in the correct tray error message when I have already loaded paper in the correct tray, which makes me feel sad and clueless.",
                "status": {
                    "value": "In Progress"
                },

                "serviceTargets": [
                    {
                        "parentId": "AGGAA5V0HHE9DANERFFZAHYQPNA009",
                        "title": "Incident Resolution: Critical Priority - 4 Hours - With Milestones_SLM00101",
                        "startTime": 1398706919000,
                        "endTime": 1398707519000,
                        "goal": "Incident Resolution Time",
                        "measurementStatus": "8",
                        "downStartTime": 1398921504000,
                        "downElapsedTime": 28572,
                        "upElapsedTime": 186012,
                        "slaType": "sla"
                    },
                    {
                        "parentId": "AGGAA5V0HHE9DANERFFZAHYQPNA009",
                        "title": "Incident Resolution: High Priority - 2 Hours - No Milestones_SLM00202",
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                        "endTime": 1398714119000,
                        "goal": "Incident Resolution Time",
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                        "slaType": "sla"
                    },
                    {
                        "parentId": "AGGAA5V0HHE9DANERFFZAHYQPNA009",
                        "title": "Incident Resolution: Medium Priority - 4 Hours - No Milestones_SLM00203",
                        "startTime": 1398706919000,
                        "endTime": 1398721319000,
                        "goal": "Incident Resolution Time",
                        "measurementStatus": "8",
                        "downStartTime": 1398921609000,
                        "downElapsedTime": 13972,
                        "upElapsedTime": 200708,
                        "slaType": "sla"
                    }
                ],
                "displayId": "REQ0000000001",
                "createDate": 1398706921000,
                "modifiedDate": 1398979104000
            }
        ],
        "numMatch": 1,
        "syncTime": 1398996797754,
        "dataSourceName": "incident"
    }
]