"use strict";
(function () {
    'use strict';
    angular.module('ticketModule')
        .controller('EditStatusController', ['$scope', '$modalInstance', 'editStatusParams', 'ticketModel', 'metadataModel', 'categoriesService', '$q', 'knowledgeArticleModel', 'systemAlertService', 'permissionModel', 'roles', 'searchModel', 'searchService', 'ticketService', 'fieldValidationModel', '$filter', '$state', 'i18nService', 'events', 'assetModel',
        function ($scope, $modalInstance, editStatusParams, ticketModel, metadataModel, categoriesService, $q, knowledgeArticleModel, systemAlertService, permissionModel, roles, searchModel, searchService, ticketService, fieldValidationModel, $filter, $state, i18nService, events, assetModel) {
            var isSingle = editStatusParams.actionItems.length === 1, id = editStatusParams.actionItems[0].id, type = editStatusParams.actionItems[0].type, state = {
                processing: true,
                updatingStatus: false,
                loadingSupportPersons: false,
                loadingSupportGroups: false,
                loadingAssigneeGroups: false,
                tooManySupportCompanies: false,
                tooManyAssigneeCompanies: false,
                tooManySupportOrganizations: false,
                tooManyAssigneeOrganizations: false,
                tooManySupportGroups: false,
                tooManyAssigneeGroups: false
            }, selected = {
                status: {},
                statusReason: {},
                milestone: {},
                resolutionNote: '',
                worknote: '',
                manager: {},
                group: {},
                targetDate: '',
                isDisabled: false,
                assignee: {},
                assigneeGroup: {}
            }, originalTicket, milestoneStatus, milestoneMetadata;
            $scope.isOptional = {
                managerGroup: false,
                manager: false,
                targetDate: false,
                coordinatorGroup: false,
                coordinator: false,
                assigneeGroup: false,
                assignee: false
            };
            $scope.companies = [];
            $scope.coordinatorCompany = {};
            $scope.assigneeCompany = {};
            $scope.coordinatorOrganizations = [];
            $scope.coordinatorOrganization = {};
            $scope.assigneeOrganizations = [];
            $scope.assigneeOrganization = {};
            $scope.showUpdateWarningForRequired = false;
            if (!isSingle) {
                $scope.isOptional = {
                    managerGroup: true,
                    manager: true,
                    targetDate: true,
                    coordinatorGroup: true,
                    coordinator: true,
                    assigneeGroup: true,
                    assignee: true
                };
                _.each(editStatusParams.actionItems, function (ticket) {
                    switch (type) {
                        case EntityVO.TYPE_CHANGE:
                            if ($scope.isOptional.manager && ticket.changeManager && ticket.changeManager.fullName === "") {
                                $scope.isOptional.manager = false;
                            }
                            if ($scope.isOptional.managerGroup && ticket.changeManagerGroup && ticket.changeManagerGroup.name === "") {
                                $scope.isOptional.managerGroup = false;
                            }
                            if (!$scope.showUpdateWarningForRequired && ((ticket.changeManager && ticket.changeManager.fullName) || (ticket.changeManagerGroup && ticket.changeManagerGroup.name))) {
                                $scope.showUpdateWarningForRequired = true;
                            }
                            break;
                        case EntityVO.TYPE_PROBLEM:
                            if ($scope.isOptional.targetDate && ticket.targetDate === "") {
                                $scope.isOptional.targetDate = false;
                            }
                            if ($scope.isOptional.coordinator && ticket.problemCoordinator && ticket.problemCoordinator.fullName === "") {
                                $scope.isOptional.coordinator = false;
                            }
                            if ($scope.isOptional.coordinatorGroup && ticket.problemCoordinatorGroup && ticket.problemCoordinatorGroup.name === "") {
                                $scope.isOptional.coordinatorGroup = false;
                            }
                            if ($scope.isOptional.assignee && ticket.assignee && ticket.assignee.fullName === "") {
                                $scope.isOptional.assignee = false;
                            }
                            if ($scope.isOptional.assigneeGroup && ticket.supportGroup && ticket.supportGroup.name === "") {
                                $scope.isOptional.assigneeGroup = false;
                            }
                            if (!$scope.showUpdateWarningForRequired && ((ticket.problemCoordinator && ticket.problemCoordinator.fullName) || (ticket.problemCoordinatorGroup && ticket.problemCoordinatorGroup.name) || (ticket.assignee && ticket.assignee.fullName) || (ticket.supportGroup && ticket.supportGroup.name))) {
                                $scope.showUpdateWarningForRequired = true;
                            }
                            break;
                    }
                });
            }
            $scope.state = state;
            $scope.selected = selected;
            $scope.isReopen = editStatusParams.isReopen;
            $scope.allowLocationCompany = (type === EntityVO.TYPE_INCIDENT);
            $scope.isDraft = editStatusParams.isDraft;
            $scope.needResolutionNote = function () {
                return (type === EntityVO.TYPE_INCIDENT) && ~[EntityVO.STATUS_CLOSED, EntityVO.STATUS_RESOLVED].indexOf(selected.status.name.toLowerCase());
            };
            $scope.isSaveButtonDisabled = function () {
                return ($scope.needResolutionNote() && selected.resolutionNote === '') || (selected.status.statusReasons && _.isEmpty(selected.statusReason) && $scope.isFieldRequired('statusReason')) ? true : false;
            };
            $scope.checkStatusSwitcherIsDisabled = function (type, ticketType) {
                var noSwitchStatuses = ['Pending', 'Cancelled', 'Closed', 'Rejected'], currentStatusIndex, nextStatusIndex, nextStatus;
                if (ticketType !== 'release') {
                    currentStatusIndex = _.findIndex($scope.availableStatuses, function (status) {
                        return status.index === $scope.selected.status.index;
                    });
                }
                else {
                    currentStatusIndex = _.findIndex($scope.availableMilestoneStatuses, function (status) {
                        return status.index === $scope.selected.milestone.index;
                    });
                }
                if (currentStatusIndex !== -1 && ticketType !== 'release') {
                    if (type === 'prev') {
                        return ((currentStatusIndex === 0) ||
                            noSwitchStatuses.indexOf($scope.selected.status.name) >= 0);
                    }
                    else if (type === 'next') {
                        if (((ticketType === 'change' &&
                            ($scope.availableStatuses[currentStatusIndex].name === 'Implementation In Progress' ||
                                $scope.availableStatuses[currentStatusIndex].name === 'Planning In Progress')) ||
                            (ticketType === 'problem' || ticketType === 'knownerror')) &&
                            $scope.availableStatuses[currentStatusIndex + 1] &&
                            ($scope.availableStatuses[currentStatusIndex + 1].name === 'Pending' ||
                                $scope.availableStatuses[currentStatusIndex + 1].name === 'Cancelled')) {
                            nextStatusIndex = parseInt(currentStatusIndex + 2);
                            nextStatus = $scope.availableStatuses[nextStatusIndex] || {};
                        }
                        else {
                            nextStatusIndex = parseInt(currentStatusIndex + 1);
                            nextStatus = $scope.availableStatuses[nextStatusIndex] || {};
                        }
                        if ($scope.selected.status.name === 'Completed' && nextStatus.name === 'Closed') {
                            return (noSwitchStatuses.indexOf($scope.selected.status.name) >= 0);
                        }
                        else {
                            return (noSwitchStatuses.indexOf(nextStatus.name) >= 0 ||
                                noSwitchStatuses.indexOf($scope.selected.status.name) >= 0);
                        }
                    }
                }
                if (currentStatusIndex !== -1 && ticketType === 'release') {
                    if (type === 'prev') {
                        return (currentStatusIndex === 0);
                    }
                    else if (type === 'next') {
                        nextStatusIndex = parseInt(currentStatusIndex + 1);
                        if ($scope.availableMilestoneStatuses[nextStatusIndex] === undefined) {
                            return true;
                        }
                    }
                }
            };
            $scope.switchState = function (direction, ticketType) {
                var currentStatusIndex, switchToState = {}, prevStatusIndex, nextStatusIndex;
                if (ticketType !== 'release') {
                    currentStatusIndex = _.findIndex($scope.availableStatuses, function (status) {
                        return status.index === $scope.selected.status.index;
                    });
                }
                else {
                    currentStatusIndex = _.findIndex($scope.availableMilestoneStatuses, function (status) {
                        return status.index === $scope.selected.milestone.index;
                    });
                }
                if (currentStatusIndex !== -1) {
                    if (direction === 'prev') {
                        if ((ticketType === 'change' || ticketType === 'problem') &&
                            $scope.availableStatuses[currentStatusIndex].name === 'Completed') {
                            prevStatusIndex = currentStatusIndex !== 0 ? parseInt(currentStatusIndex - 2) : 0;
                        }
                        else {
                            prevStatusIndex = currentStatusIndex !== 0 ? parseInt(currentStatusIndex - 1) : 0;
                        }
                        if (ticketType === 'release') {
                            switchToState = $scope.availableMilestoneStatuses[prevStatusIndex] || {};
                        }
                        else {
                            switchToState = $scope.availableStatuses[prevStatusIndex] || {};
                        }
                    }
                    else if (direction === 'next') {
                        if (((ticketType === 'change' && ($scope.availableStatuses[currentStatusIndex].name === 'Implementation In Progress'
                            || $scope.availableStatuses[currentStatusIndex].name === 'Planning In Progress')) || ticketType === 'problem')
                            && $scope.availableStatuses[currentStatusIndex + 1] &&
                            $scope.availableStatuses[currentStatusIndex + 1].name === 'Pending') {
                            nextStatusIndex = parseInt(currentStatusIndex + 2);
                        }
                        else {
                            nextStatusIndex = parseInt(currentStatusIndex + 1);
                        }
                        if (ticketType === 'release') {
                            switchToState = $scope.availableMilestoneStatuses[nextStatusIndex] || {};
                        }
                        else {
                            switchToState = $scope.availableStatuses[nextStatusIndex] || {};
                        }
                    }
                }
                if (ticketType !== 'release') {
                    $scope.changeStatus(switchToState, ticketType);
                }
                else {
                    selected.status = {};
                    $scope.changeMileStone(switchToState, ticketType);
                }
            };
            $scope.changeMileStone = function (status, ticketType, onStatusLoad) {
                selected.milestone = status;
                $scope.availableStatuses = {};
                if (onStatusLoad) {
                    selected.status = {};
                }
                //$scope.ticket.milestone = status.name;
                var milestoneStatusValues = [];
                _.forEach(milestoneStatus, function (key) {
                    if (key.milestone === status.name) {
                        milestoneStatusValues.push(key);
                    }
                });
                $scope.availableStatuses = _.filter(milestoneMetadata.statuses, function (status) {
                    return _.findIndex(milestoneStatusValues, { 'status': status.name }) !== -1;
                });
            };
            $scope.changeStatus = function (status, ticketType) {
                selected.status = status;
                selected.statusReason = {};
                $scope.ticket.status.value = status.name;
                $scope.showDates = $scope.isFieldRequired('scheduledStartDate') || $scope.isFieldRequired('actualStartDate');
                if ($scope.isFieldRequired('manager') &&
                    originalTicket.manager && !originalTicket.manager.loginId) {
                    $scope.noChangeManagerLoginId = true;
                }
                else {
                    $scope.noChangeManagerLoginId = false;
                }
                $scope.fixScheduledDates = ticketType === 'change' && selected.status.name === 'Scheduled For Review'
                    && (($scope.ticket.scheduledStartDate && $scope.ticket.scheduledStartDate.valueOf() < $scope.ticket.earliestStartDate)
                        || ($scope.ticket.scheduledEndDate && $scope.ticket.scheduledEndDate.valueOf() < $scope.ticket.earliestStartDate));
                if (ticketType && ticketType === 'change' && $scope.ticket.status.value === 'Completed') {
                    selected.statusReason = _.find(status.statusReasons, { name: 'Final Review Required' });
                }
                $scope.editStatusForm.$dirty = true;
            };
            $scope.$watch('ticket.scheduledStartDate', function () {
                if ($scope.ticket && $scope.ticket.type === 'change'
                    && selected.status.name === 'Scheduled For Review' && $scope.ticket.scheduledStartDate) {
                    checkIfValidDates();
                }
            });
            $scope.$watch('ticket.scheduledEndDate', function () {
                if ($scope.ticket && $scope.ticket.type === 'change'
                    && selected.status.name === 'Scheduled For Review' && $scope.ticket.scheduledStartTime) {
                    checkIfValidDates();
                }
            });
            $scope.$watch('ticket.scheduledStartTime', function () {
                if ($scope.ticket && $scope.ticket.type === 'change'
                    && selected.status.name === 'Scheduled For Review' && $scope.ticket.scheduledEndDate) {
                    checkIfValidDates();
                }
            });
            $scope.$watch('ticket.scheduledEndTime', function () {
                if ($scope.ticket && $scope.ticket.type === 'change'
                    && selected.status.name === 'Scheduled For Review' && $scope.ticket.scheduledEndTime) {
                    checkIfValidDates();
                }
            });
            $scope.changeStatusReason = function (statusReason) {
                selected.statusReason = statusReason;
                $scope.editStatusForm.$dirty = true;
            };
            $scope.updateGroup = function (group) {
                selected.group = group;
                $scope.state.loadingSupportPersons = true;
                var role = "";
                if ($scope.ticket.type === EntityVO.TYPE_CHANGE) {
                    role = 'role=changemanager';
                }
                else if ($scope.ticket.type === EntityVO.TYPE_PROBLEM) {
                    role = 'role=problemcoordinator';
                }
                $scope.editStatusForm.$dirty = true;
                return ticketService.getGroupMembers(group.id, role).then(function (response) {
                    $scope.state.loadingSupportPersons = false;
                    $scope.supportGroupPersons = response.results;
                    $scope.updateManager(null);
                });
            };
            $scope.updateManager = function (manager) {
                selected.manager = manager;
                $scope.editStatusForm.$dirty = true;
            };
            $scope.updateAssigneeGroup = function (group) {
                selected.assigneeGroup = group;
                $scope.state.loadingAssignees = true;
                $scope.editStatusForm.$dirty = true;
                return ticketService.getGroupMembers(group.id, "").then(function (response) {
                    $scope.state.loadingAssignees = false;
                    $scope.assignees = response.results;
                    $scope.updateAssignee(null);
                });
            };
            $scope.updateAssignee = function (assignee) {
                selected.assignee = assignee;
                $scope.editStatusForm.$dirty = true;
            };
            $scope.isFieldRequired = function (field) {
                if (field === 'statusReason') {
                    if ($scope.ticket.type === EntityVO.TYPE_INCIDENT || $scope.ticket.type === EntityVO.TYPE_CHANGE || $scope.ticket.type === EntityVO.TYPE_RELEASE || $scope.ticket.type === EntityVO.TYPE_PROBLEM || $scope.ticket.type === EntityVO.TYPE_TASK || $scope.ticket.type === EntityVO.TYPE_KNOWNERROR) {
                        return fieldValidationModel.isFieldRequired($scope.ticket.type, $scope.ticket.status.value, $scope.ticket.timing, field);
                    }
                    //for defect SW00512588 and SW00523488
                    else if ($scope.ticket.type === EntityVO.TYPE_WORKORDER || $scope.ticket.type === EntityVO.TYPE_ACTIVITY) {
                        return false;
                    }
                    else {
                        return true;
                    }
                }
                //only show when moving from a status where it's not required to a status where it's required
                return fieldValidationModel.isFieldRequired($scope.ticket.type, $scope.ticket.status.value, $scope.ticket.timing, field)
                    && !fieldValidationModel.isFieldRequired($scope.ticket.type, originalTicket.status.value, $scope.ticket.timing, field);
            };
            $scope.close = function () {
                if ($scope.editStatusForm.$dirty) {
                    var modalInstance = systemAlertService.modal({
                        title: i18nService.getLocalizedString('common.notification.dirty.title'),
                        text: i18nService.getLocalizedString('common.notification.dirty.message'),
                        buttons: [
                            {
                                text: i18nService.getLocalizedString('common.labels.yes'),
                                data: true
                            },
                            {
                                text: i18nService.getLocalizedString('common.labels.no'),
                                data: false
                            }
                        ]
                    });
                    modalInstance.result.then(function (data) {
                        if (data) {
                            $modalInstance.dismiss();
                        }
                    });
                }
                else {
                    $modalInstance.dismiss();
                }
            };
            $scope.submit = function () {
                state.updatingStatus = true;
                var ids, statusData, updateFn;
                ids = _.map(editStatusParams.actionItems, function (item) {
                    return {
                        uuid: item.id,
                        type: item.type
                    };
                });
                statusData = {
                    status: selected.status.name
                };
                if (!_.isEmpty(selected.statusReason)) {
                    statusData.statusReason = selected.statusReason.name;
                }
                if (!_.isEmpty(selected.milestone)) {
                    statusData.milestone = selected.milestone.name;
                }
                if (selected.resolutionNote) {
                    statusData.resNote = selected.resolutionNote;
                }
                var resCat = categoriesService.collectValues($scope.resCategories, $scope.ticket).resCategorizations;
                if (resCat && resCat.length) {
                    statusData.resCategorizations = resCat;
                }
                var categories = categoriesService.collectValues($scope.categories, $scope.ticket).categorizations;
                if (categories && categories.length) {
                    statusData.categorizations = categories;
                }
                if (selected.worknote) {
                    statusData.worknote = selected.worknote;
                }
                if ($scope.ticket.type === EntityVO.TYPE_CHANGE) {
                    if ($scope.showDates) {
                        var scheduledStart = originalTicket.scheduledStartDate === null ? 0 : originalTicket.scheduledStartDate.valueOf(), scheduledEnd = originalTicket.scheduledEndDate === null ? 0 : originalTicket.scheduledEndDate.valueOf(), actualStart = originalTicket.actualStartDate === null ? 0 : originalTicket.actualStartDate.valueOf(), actualEnd = originalTicket.actualEndDate === null ? 0 : originalTicket.actualEndDate.valueOf(), targetDate = originalTicket.targetDate === null ? 0 : originalTicket.targetDate.valueOf();
                        if ($scope.ticket.scheduledStartDate !== null && scheduledStart !== $scope.ticket.scheduledStartDate.valueOf()) {
                            statusData.scheduledStartDate = moment($scope.ticket.scheduledStartDate).valueOf();
                        }
                        if ($scope.ticket.scheduledEndDate !== null && scheduledEnd !== $scope.ticket.scheduledEndDate.valueOf()) {
                            statusData.scheduledEndDate = moment($scope.ticket.scheduledEndDate).valueOf();
                        }
                        if ($scope.ticket.actualStartDate !== null && actualStart !== $scope.ticket.actualStartDate.valueOf()) {
                            statusData.actualStartDate = moment($scope.ticket.actualStartDate).valueOf();
                        }
                        if ($scope.ticket.actualEndDate !== null && actualEnd !== $scope.ticket.actualEndDate.valueOf()) {
                            statusData.actualEndDate = moment($scope.ticket.actualEndDate).valueOf();
                        }
                        if ($scope.ticket.targetDate !== null && targetDate !== $scope.ticket.targetDate.valueOf()) {
                            statusData.targetDate = moment($scope.ticket.targetDate).valueOf();
                        }
                    }
                    if ($scope.isFieldRequired('managerGroup')) {
                        if (selected.manager.loginId !== originalTicket.manager.loginId) {
                            statusData.managerLoginId = selected.manager.loginId;
                            statusData.managerFullName = selected.manager.fullName;
                        }
                        if (selected.group.name !== originalTicket.managerGroup.name) {
                            statusData.managerGroup = selected.group.name;
                            statusData.managerOrganization = selected.group.organization;
                            statusData.managerCompany = selected.group.company && selected.group.company.name;
                        }
                    }
                }
                else if ($scope.ticket.type === EntityVO.TYPE_PROBLEM) {
                    if (selected.targetDate) {
                        statusData.targetDate = moment(selected.targetDate).valueOf();
                    }
                    statusData.coordinatorLoginId = selected.manager ? selected.manager.loginId : undefined;
                    statusData.coordinatorFullName = selected.manager ? selected.manager.fullName : undefined;
                    statusData.coordinatorGroupId = selected.group ? selected.group.id : undefined;
                    statusData.coordinatorGroup = selected.group ? selected.group.name : undefined;
                    statusData.coordinatorOrganization = selected.group ? selected.group.organization : undefined;
                    statusData.coordinatorCompany = (selected.group && selected.group.company) ? selected.group.company.name : undefined;
                    statusData.group = selected.assigneeGroup ? selected.assigneeGroup.name : undefined;
                    statusData.groupId = selected.assigneeGroup ? selected.assigneeGroup.id : undefined;
                    statusData.organization = selected.assigneeGroup ? selected.assigneeGroup.organization : undefined;
                    statusData.company = (selected.assigneeGroup && selected.assigneeGroup.company) ? selected.assigneeGroup.company.name : undefined;
                    if (selected.assignee) {
                        statusData.fullName = selected.assignee.fullName;
                        statusData.loginId = selected.assignee.loginId;
                    }
                }
                updateFn = editStatusParams.isDraft ? $q.when : ticketModel.updateStatus;
                return updateFn(ids, statusData, $scope.ticket.type).then(function (response) {
                    if (!editStatusParams.isDraft && !_.isEmpty(response)) {
                        statusData.updatedTickets = response;
                    }
                    if ($scope.ticket.type === EntityVO.TYPE_PROBLEM && statusData.status === 'Completed' && statusData.statusReason === 'Known Error') {
                        if ($scope.ticket.hasInitiatesRelation) {
                            showPKECreateConfirmationDialog().then(function (result) {
                                if (result) {
                                    createRelatedDraft(EntityVO.TYPE_KNOWNERROR, 'draftKnownerror', RelationItemVO.TYPE_INITIATEDBY);
                                }
                            });
                        }
                        else {
                            createRelatedDraft(EntityVO.TYPE_KNOWNERROR, 'draftKnownerror', RelationItemVO.TYPE_INITIATEDBY);
                        }
                    }
                    $modalInstance.close(statusData);
                }).catch(function (error) {
                    $modalInstance.dismiss(error.data.error);
                }).finally(function () {
                    state.updatingStatus = false;
                });
            };
            function createRelatedDraft(type, state, relationship) {
                ticketModel.cache.draft = {
                    type: type
                };
                ticketModel.cache.relatedDraft = {
                    type: type,
                    fromType: $scope.ticket.type,
                    id: $scope.ticket.id,
                    fromContext: $scope.ticket,
                    relationship: relationship
                };
                $state.go(state);
            }
            function showPKECreateConfirmationDialog() {
                var modal = systemAlertService.modal({
                    type: 'info',
                    title: $filter('i18n')('common.notification.dirty.title'),
                    text: $filter('i18n')('create.knownerror.draft.problem'),
                    buttons: [
                        {
                            text: $filter('i18n')('common.button.yes'),
                            data: true
                        },
                        {
                            text: $filter('i18n')('common.button.no'),
                            data: false
                        }
                    ]
                });
                return modal.result;
            }
            function getTimestamp(date, time) {
                time = time ? moment(time) : moment(date);
                return moment(date).set('hours', time.get('hours')).set('minutes', time.get('minutes')).format('X') * 1000;
            }
            function checkIfValidDates() {
                var scheduledStartTime = getTimestamp($scope.ticket.scheduledStartDate, $scope.ticket.scheduledStartTime), scheduledEndTime = getTimestamp($scope.ticket.scheduledEndDate, $scope.ticket.scheduledEndTime);
                $scope.fixScheduledDates = $scope.ticket && $scope.ticket.type === 'change'
                    && selected.status.name === 'Scheduled For Review'
                    && (scheduledStartTime < $scope.ticket.earliestStartDate || scheduledEndTime < $scope.ticket.earliestStartDate
                        || scheduledEndTime < scheduledStartTime);
            }
            function handleModalBackdropClick() {
                $scope.close();
            }
            $scope.$on(events.MODAL_BACKDROP_CLICK, handleModalBackdropClick);
            var getEntryPromise;
            if (type === EntityVO.TYPE_KNOWLEDGE) {
                getEntryPromise = knowledgeArticleModel.getKnowledgeArticleById(id, false, true);
            }
            else if ($scope.isDraft) {
                getEntryPromise = $q.when(editStatusParams.actionItems[0]);
            }
            else {
                getEntryPromise = ticketModel.getTicket(id, type);
            }
            var availableStatusPromise;
            if (type === EntityVO.TYPE_CHANGE || type === EntityVO.TYPE_RELEASE || type === EntityVO.TYPE_PROBLEM || type === EntityVO.TYPE_KNOWNERROR) {
                availableStatusPromise = ticketModel.getAvailableStatuses(id, type);
            }
            else {
                availableStatusPromise = $q.when(1);
            }
            function getSupportGroupsFromAllCompany(role, customerCompany, locationCompany, isAssignee) {
                var organizationName = isAssignee ? ($scope.assigneeOrganization && $scope.assigneeOrganization.name)
                    || ($scope.selected.assigneeGroup && $scope.selected.assigneeGroup.organization) || '' : ($scope.coordinatorOrganization && $scope.coordinatorOrganization.name)
                    || ($scope.selected.group && $scope.selected.group.organization) || '';
                return searchModel.getAssigneeSupportGroupsForCompanyAndOrg('', organizationName, role, null, customerCompany, locationCompany)
                    .then(function (result) {
                    result.supportGroups = _.unique(result.supportGroups, function (group) {
                        return group.id;
                    });
                    result.supportGroups = _.sortBy(result.supportGroups, function (group) {
                        return group.name;
                    });
                    if (role) {
                        state.tooManySupportGroups = result.exceedsChunkSize;
                    }
                    else {
                        state.tooManyAssigneeGroups = result.exceedsChunkSize;
                    }
                    return result.supportGroups;
                });
            }
            $scope.getSupportGroupsForAllCompanyByName = function (name, group) {
                var customerCompany = null, locationCompany = null, organizationName = '';
                customerCompany = $scope.ticket.customer ? $scope.ticket.customer.company.name : $scope.ticket.company ? $scope.ticket.company.name : '';
                if (($scope.ticket.type === EntityVO.TYPE_TASK || $scope.ticket.type === EntityVO.TYPE_CHANGE) && $scope.ticket.id && $scope.ticket.company) {
                    locationCompany = $scope.ticket.company.name;
                }
                else {
                    locationCompany = $scope.ticket.location ? $scope.ticket.location.companyName : null;
                }
                if (group === 'supportGroup') {
                    $scope.state.loadingSupportGroups = true;
                    organizationName = ($scope.coordinatorOrganization && $scope.coordinatorOrganization.name) || '';
                }
                else if (group === 'assigneeGroup') {
                    $scope.state.loadingAssigneeGroups = true;
                    organizationName = ($scope.assigneeOrganization && $scope.assigneeOrganization.name) || '';
                }
                var groupsPromise = searchModel.getAssigneeSupportGroupsForCompanyAndOrgByName('', organizationName, name, null, customerCompany, locationCompany);
                groupsPromise.then(function (result) {
                    $scope.state.loadingSupportGroups = false;
                    $scope.state.loadingAssigneeGroups = false;
                    if (group === 'supportGroup') {
                        state.tooManySupportGroups = result.exceedsChunkSize;
                    }
                    else if (group === 'assigneeGroup') {
                        state.tooManyAssigneeGroups = result.exceedsChunkSize;
                    }
                    return result.supportGroups;
                });
                return groupsPromise;
            };
            $q.all([metadataModel.getMetadataByType(type), getEntryPromise, availableStatusPromise])
                .then(function (resultArray) {
                originalTicket = resultArray[1];
                var i, metaData = resultArray[0], validStatuses = resultArray[2], emptyCount = {
                    'schedule': 0,
                    'actual': 0
                };
                //SW00522514 fixed for canclled case only for change and release
                if (originalTicket.isInApproval && (type === EntityVO.TYPE_CHANGE || type === EntityVO.TYPE_RELEASE)) {
                    selected.status = (isSingle || type === EntityVO.TYPE_CHANGE) ? _.find(metaData.statuses, { name: 'Cancelled' }) : {};
                    selected.isDisabled = true;
                }
                else {
                    selected.status = (isSingle || type === EntityVO.TYPE_CHANGE) ? _.find(metaData.statuses, { name: originalTicket.status.value }) : {};
                }
                selected.milestone = (isSingle) ? _.find(metaData.milestones, { name: originalTicket.milestone }) : {};
                // selected.status = (isSingle || type === EntityVO.TYPE_CHANGE) ? _.find(metaData.statuses, { name: originalTicket.status.value }) : {};
                selected.statusReason = !_.isEmpty(selected.status) ? _.find(selected.status.statusReasons, { name: originalTicket.status.reason }) : {};
                selected.statusReason = (!_.isEmpty(selected.statusReason) && !isSingle && type === EntityVO.TYPE_CHANGE) ? {} : selected.statusReason;
                // SW00541615 - if multiple tickets selected for status update, resolutionNote of first ticket will be
                // sent as update param for all selected tickets
                selected.resolutionNote = originalTicket.resolution && isSingle ? originalTicket.resolution : '';
                if (!isSingle && type === EntityVO.TYPE_CHANGE) {
                    $scope.showChangeUpdateWarning = true;
                    $scope.isChangeScheduleDatesRequired = false;
                    $scope.isChangeActualDatesRequired = false;
                    for (i = 0; i < editStatusParams.actionItems.length; i++) {
                        if (!$scope.isChangeScheduleDatesRequired && (editStatusParams.actionItems[i].scheduledEndDate === "" || editStatusParams.actionItems[i].scheduledStartDate === "")) {
                            $scope.isChangeScheduleDatesRequired = true;
                        }
                        if (!$scope.isChangeActualDatesRequired && (editStatusParams.actionItems[i].actualEndDate === "" || editStatusParams.actionItems[i].actualStartDate === "")) {
                            $scope.isChangeActualDatesRequired = true;
                        }
                        if ((editStatusParams.actionItems[i].scheduledEndDate === "" && editStatusParams.actionItems[i].scheduledStartDate === "")) {
                            emptyCount.schedule++;
                        }
                        if ((editStatusParams.actionItems[i].actualEndDate === "" && editStatusParams.actionItems[i].actualStartDate === "")) {
                            emptyCount.actual++;
                        }
                    }
                    if (emptyCount.schedule === editStatusParams.actionItems.length || emptyCount.actual === editStatusParams.actionItems.length) {
                        $scope.showChangeUpdateWarning = false;
                    }
                }
                else {
                    $scope.isChangeScheduleDatesRequired = true;
                    $scope.isChangeActualDatesRequired = true;
                }
                if (type === EntityVO.TYPE_WORKORDER && editStatusParams.isDraft) {
                    $scope.availableStatuses = _.reject(metaData.statuses, { isValidForCreate: false });
                }
                else if (selected.status && selected.status.invalidStatusTransitions && selected.status.invalidStatusTransitions.length) {
                    $scope.availableStatuses = _.filter(metaData.statuses, function (status) {
                        return ~_.indexOf(selected.status.invalidStatusTransitions, status.name) ? false : true;
                    });
                }
                else if (selected.status && selected.status.validKnowledgeTransitions) {
                    if (selected.status.validKnowledgeTransitions.length) {
                        $scope.availableStatuses = _.filter(metaData.statuses, function (status) {
                            return _.find(selected.status.validKnowledgeTransitions, { validStatus: status.name });
                        });
                    }
                    else {
                        $scope.availableStatuses = [];
                    }
                }
                else if (type === EntityVO.TYPE_CHANGE || ((type === EntityVO.TYPE_PROBLEM || type === EntityVO.TYPE_KNOWNERROR) && !editStatusParams.isDraft)) {
                    $scope.availableStatuses = _.filter(metaData.statuses, function (status) {
                        return validStatuses.indexOf(status.name) !== -1;
                    });
                }
                else if (type === EntityVO.TYPE_RELEASE && !editStatusParams.isDraft) {
                    milestoneStatus = validStatuses;
                    milestoneMetadata = metaData;
                    $scope.availableMilestoneStatuses = _.filter(metaData.milestones, function (milestone) {
                        return _.findIndex(validStatuses, { 'milestone': milestone.name }) !== -1;
                    });
                    $scope.changeMileStone(selected.milestone, 'release');
                }
                else if (type === EntityVO.TYPE_PROBLEM && editStatusParams.isDraft) {
                    $scope.availableStatuses = _.reject(metaData.statuses, { isValidForCreate: false });
                }
                else {
                    $scope.availableStatuses = metaData.statuses;
                }
                $scope.ticket = angular.copy(originalTicket);
                if (originalTicket.resCategorizations) {
                    $scope.resCategories = angular.copy(categoriesService.populateCategories(originalTicket.resCategorizations, metaData));
                }
                if (originalTicket.categorizations) {
                    //omit the resolution product categories from $scope.categories list as these are already available under $scope.resCategories
                    //ResCategories were appended to the categories list in ticket controller to show them on the ticket details page
                    //resolution categories are also already added in ticket controller
                    var categories = _.filter(originalTicket.categorizations, function (category) {
                        return category.name !== 'resolutionProduct' && category.name !== 'resolution';
                    });
                    $scope.categories = angular.copy(categoriesService.populateCategories(categories, metaData));
                }
                state.processing = false;
                if (type === EntityVO.TYPE_CHANGE) {
                    if (isSingle) {
                        selected.manager = originalTicket.manager;
                        selected.group = originalTicket.managerGroup;
                        ticketService.getGroupMembers(selected.group.id, "role=changemanager").then(function (response) {
                            $scope.supportGroupPersons = response.results;
                        });
                    }
                    else {
                        $scope.ticket.scheduledStartDate = null;
                        $scope.ticket.scheduledEndDate = null;
                        $scope.ticket.actualStartDate = null;
                        $scope.ticket.actualEndDate = null;
                    }
                    searchService.getSupportGroupsList({ companyName: $scope.ticket.company.name, organization: ($scope.selected.group && $scope.selected.group.organization) || '', role: 'changemanager' }).then(function (response) {
                        $scope.coordinatorSupportGroups = response.supportGroups;
                    });
                    if ($scope.isFieldRequired('manager') &&
                        originalTicket.manager && !originalTicket.manager) {
                        $scope.noChangeManagerLoginId = true;
                    }
                    else {
                        $scope.noChangeManagerLoginId = false;
                    }
                }
                else if (type === EntityVO.TYPE_PROBLEM) {
                    if (isSingle) {
                        selected.manager = _.isEmpty(originalTicket.coordinator) || !originalTicket.coordinator.id ? null : originalTicket.coordinator;
                        selected.targetDate = _.isUndefined(originalTicket.targetDate) ? null : originalTicket.targetDate;
                        selected.assignee = _.isEmpty(originalTicket.assignee) || !originalTicket.assignee.id ? null : originalTicket.assignee;
                        if (!_.isEmpty(originalTicket.coordinatorGroup) && originalTicket.coordinatorGroup.name) {
                            selected.group = originalTicket.coordinatorGroup;
                            ticketService.getGroupMembers(selected.group.id, "role=problemcoordinator").then(function (response) {
                                $scope.supportGroupPersons = response.results;
                            });
                        }
                        else {
                            selected.group = null;
                        }
                        if (!_.isEmpty(originalTicket.supportGroup) && originalTicket.supportGroup.name) {
                            selected.assigneeGroup = originalTicket.supportGroup;
                            ticketService.getGroupMembers(selected.assigneeGroup.id, "").then(function (response) {
                                $scope.assignees = response.results;
                            });
                        }
                        else {
                            selected.assigneeGroup = null;
                        }
                    }
                    else {
                        selected.targetDate = null;
                        selected.manager = null;
                        selected.assignee = null;
                        selected.group = null;
                        selected.assigneeGroup = null;
                    }
                    var customerCompany = $scope.ticket.customer ? $scope.ticket.customer.company.name : $scope.ticket.company ? $scope.ticket.company.name : '', locationCompany = $scope.ticket.location ? $scope.ticket.location.companyName : null;
                    getCompanies('problemcoordinator').then(function () {
                        $scope.coordinatorCompany = originalTicket.coordinatorGroup.company;
                        $scope.assigneeCompany = originalTicket.assignee.company;
                        getSupportOrganizationsForCompany($scope.coordinatorCompany.name, 'problemcoordinator', null, locationCompany, null, null)
                            .then(function (response) {
                            $scope.coordinatorOrganizations = response;
                            $scope.coordinatorOrganization = { name: originalTicket.coordinatorGroup.organization };
                        });
                        getSupportOrganizationsForCompany($scope.assigneeCompany.name, null, null, locationCompany, null, null)
                            .then(function (response) {
                            $scope.assigneeOrganizations = response;
                            $scope.assigneeOrganization = { name: originalTicket.assignee.organization };
                        });
                    });
                    getSupportGroupsFromAllCompany('problemcoordinator', customerCompany, locationCompany, false).then(function (response) {
                        $scope.coordinatorSupportGroups = response;
                    });
                    getSupportGroupsFromAllCompany(null, customerCompany, locationCompany, true).then(function (response) {
                        $scope.assigneeGroups = response;
                    });
                }
            });
            function getCompanies(role) {
                var options, customerCompany = $scope.ticket.customer ? $scope.ticket.customer.company.name : $scope.ticket.company ? $scope.ticket.company.name : '';
                if (!customerCompany) {
                    customerCompany = $scope.ticket.selectedCompany;
                }
                options = { customerCompany: customerCompany };
                if ($scope.ticket.locationCompany && $scope.ticket.locationCompany.name) {
                    options.locationCompany = $scope.ticket.locationCompany.name;
                }
                else if (($scope.ticket.type === EntityVO.TYPE_TASK || $scope.ticket.type === EntityVO.TYPE_CHANGE) && $scope.ticket.id && $scope.ticket.company) {
                    options.locationCompany = $scope.ticket.company.name;
                }
                if (role) {
                    options.role = role;
                }
                return searchModel.getAssigneeSupportCompanies(options).then(function (companies) {
                    state.tooManySupportCompanies = companies.exceedsChunkSize;
                    state.tooManyAssigneeCompanies = companies.exceedsChunkSize;
                    $scope.companies = _.cloneDeep(companies.objects);
                });
            }
            $scope.getCompaniesByName = function (name) {
                return searchModel.getCompaniesByText(name).then(function (response) {
                    return response.companies;
                });
            };
            $scope.getSupportOrganizationsByTextAndCompany = function (searchText, company) {
                var companyName;
                if (company === 'coordinatorCompany') {
                    companyName = ($scope.coordinatorCompany && $scope.coordinatorCompany.name) || '';
                }
                else if (company === 'assigneeCompany') {
                    companyName = ($scope.assigneeCompany && $scope.assigneeCompany.name) || '';
                }
                return searchModel.getSupportOrganizationsByTextAndCompany(searchText, companyName).then(function (response) {
                    if (company === 'coordinatorCompany') {
                        state.tooManySupportOrganizations = response.exceedsChunkSize;
                    }
                    else if (company === 'assigneeCompany') {
                        state.tooManyAssigneeOrganizations = response.exceedsChunkSize;
                    }
                    return response.organizations;
                });
            };
            $scope.selectCoordinatorCompany = function (company) {
                $scope.coordinatorCompany = company;
                var locationCompany = $scope.ticket.location ? $scope.ticket.location.companyName : null;
                getSupportOrganizationsForCompany(company.name, 'problemcoordinator', null, locationCompany, null, null)
                    .then(function (response) {
                    $scope.coordinatorOrganizations = response;
                });
            };
            $scope.selectAssigneeCompany = function (company) {
                var locationCompany = $scope.ticket.location ? $scope.ticket.location.companyName : null;
                $scope.assigneeCompany = company;
                getSupportOrganizationsForCompany(company.name, null, null, locationCompany, null, null)
                    .then(function (response) {
                    $scope.assigneeOrganizations = response;
                });
            };
            $scope.selectCoordinatorOrganization = function (organization) {
                var locationCompany = $scope.ticket.location ? $scope.ticket.location.companyName : null;
                $scope.coordinatorOrganization = organization;
                getSupportGroupsForCompanyAndOrg($scope.coordinatorCompany, organization, '', null, locationCompany, null, null)
                    .then(function (response) {
                    $scope.coordinatorSupportGroups = response;
                });
            };
            $scope.selectAssigneeOrganization = function (organization) {
                var locationCompany = $scope.ticket.location ? $scope.ticket.location.companyName : null;
                $scope.assigneeOrganization = organization;
                getSupportGroupsForCompanyAndOrg($scope.assigneeCompany, organization, '', null, locationCompany, null, null)
                    .then(function (response) {
                    $scope.assigneeGroups = response;
                });
            };
            function getSupportOrganizationsForCompany(companyName, role, customerCompany, locationCompany, ownerCompany, primaryCompany) {
                return searchModel.getSupportOrganizationsByCompany(companyName, null, role, customerCompany, locationCompany, ownerCompany, primaryCompany)
                    .then(function (response) {
                    if (role) {
                        state.tooManySupportOrganizations = response.exceedsChunkSize;
                    }
                    else {
                        state.tooManyAssigneeOrganizations = response.exceedsChunkSize;
                    }
                    return response.organizations;
                });
            }
            function getSupportGroupsForCompanyAndOrg(company, organization, role, customerCompany, locationCompany, ownerCompany, primaryCompany) {
                return searchModel.getSupportGroupsForCompanyAndOrg(company.name, organization.id === 'All' ? '' : organization.name, role, null, customerCompany, locationCompany, ownerCompany, primaryCompany)
                    .then(function (response) {
                    if (role) {
                        state.tooManySupportGroups = response.exceedsChunkSize;
                    }
                    else {
                        state.tooManyAssigneeGroups = response.exceedsChunkSize;
                    }
                    return response.supportGroups;
                });
            }
        }]);
})();