"use strict";
(function () {
    'use strict';
    angular.module('consoleModule')
        .controller('ConsoleController', ['$scope', 'knowledgeConsoleModel', 'ticketConsoleModel', 'assetConsoleModel', 'ticketActionService', 'userModel', 'followService', 'ribbonValidationService',
        '$state', '$compile', '$modal', 'systemAlertService', '$filter', 'urlCreatorService', 'knowledgeArticleModel', 'events', 'emailModel', '$q', 'screenConfigurationModel',
        '$timeout', 'browser', '$rootScope', 'utilityFunctions', '$sce', 'pwaModel',
        function ($scope, knowledgeConsoleModel, ticketConsoleModel, assetConsoleModel, ticketActionService, userModel, followService, ribbonValidationService, $state, $compile, $modal, systemAlertService, $filter, urlCreatorService, knowledgeArticleModel, events, emailModel, $q, screenConfigurationModel, $timeout, browser, $rootScope, utilityFunctions, $sce, pwaModel) {
            var state = {
                bootstraping: true,
                processing: false,
                loadingMoreTickets: false,
                updatingMetric: false
            }, selectedItems = [], sortInfo = { fields: [], directions: [], columns: [] }, ngGridShowLoadingMoreSpinner = {
                init: function (scope, grid) {
                    grid.$viewport.append($compile('<div class="ngLoadingMoreSpinnerContainer" ng-if="state.loadingMoreTickets"><div loading-spinner if="true" inline="true" centered="true"></div></div>')($scope));
                }
            }, consoleModel = null, tooltipTimer = null, defaultPresets, userPresets, duplicatesPresets;
            switch ($scope.consoleType) {
                case 'ticket':
                    consoleModel = ticketConsoleModel;
                    break;
                case 'knowledge':
                    consoleModel = knowledgeConsoleModel;
                    break;
                case 'asset':
                    consoleModel = assetConsoleModel;
                    break;
            }
            $scope.advancedQualification = {
                name: 'advanceSearchQuery',
                value: ''
            };
            $scope.isMobile = browser.isMobile;
            if (consoleModel) {
                $scope.ribbonConfig = consoleModel.ribbonConfig;
                $scope.criteria = consoleModel.criteria;
                $scope.selectedFilters = consoleModel.selectedFilters;
                $scope.advancedQualification.value = (consoleModel.criteria && consoleModel.criteria.filterCriteria && consoleModel.criteria.filterCriteria.advanceSearchQuery) ? consoleModel.criteria.filterCriteria.advanceSearchQuery : '';
            }
            $scope.userModel = userModel;
            $scope.ticketTypeSelected = [];
            $scope.searchDisabled = false;
            $scope.searchValue = '';
            $scope.quickSearch = {
                searchText: (ticketConsoleModel && ticketConsoleModel.criteria.filterCriteria.quickSearchText) ? ticketConsoleModel.criteria.filterCriteria.quickSearchText : '',
                isQuickSearchTriggerd: false
            };
            $scope.maxFilterPills = 2;
            //todo: Viktor: I need to find better solution to eliminate copy-paste in ticketActions
            $scope.itemActions = {
                assign: function ($event) {
                    ticketActionService.showBulkAssignDialog($scope.selectedItems).result.then(function (newAssignee) {
                        var name = newAssignee.assignee.fullName ? newAssignee.assignee.fullName : newAssignee.group.name;
                        systemAlertService.success({
                            text: $scope.selectedItems.length + ' ' + $filter('i18n')('console.ribbonAction.assign.success') + ' ' + name,
                            hide: 10000
                        });
                        $event.currentTarget.focus();
                        return $scope.getNewItemList();
                    }, function () {
                        $event.currentTarget.focus();
                    });
                },
                share: function ($event) {
                    if ($scope.selectedItems[0].type === EntityVO.TYPE_SERVICEREQUEST || $scope.selectedItems[0].type === EntityVO.TYPE_KNOWLEDGE) {
                        ticketActionService.showShareDialog($scope.selectedItems).result.then(function () {
                            $scope.gridOptions.selectAll(false);
                            $event.currentTarget.focus();
                        }, function () {
                            $event.currentTarget.focus();
                        });
                    }
                    else {
                        emailModel.createEmail($scope.selectedItems);
                    }
                },
                link: function ($event) {
                    ticketActionService.showLinkDialog($scope.selectedItems, false).result.then(function () {
                        systemAlertService.success({
                            text: $filter('i18n')('console.ribbonAction.relation.success'),
                            hide: 10000
                        });
                        $scope.consoleItems.allSelected = false;
                        $scope.getNewItemList();
                        $event.currentTarget.focus();
                    }, function () {
                        $event.currentTarget.focus();
                    });
                },
                follow: function () {
                    state.processing = true;
                    followService.follow($scope.selectedItems).then(function () {
                        systemAlertService.success({
                            text: $filter('i18n')('console.ribbonAction.follow.success', $scope.selectedItems.length),
                            hide: 10000
                        });
                        ($scope.consoleType === 'knowledge') && knowledgeArticleModel.updateCachedArticles(_.map($scope.selectedItems, 'id'), {
                            following: true
                        });
                    }).catch(function (error) {
                        if (error) {
                            systemAlertService.error({
                                text: error.data.errorCode ? $filter('i18n')('error.unknown') : error.data.error,
                                clear: false
                            });
                        }
                    }).finally(function () {
                        state.processing = false;
                    });
                },
                unfollow: function () {
                    state.processing = true;
                    followService.unfollow($scope.selectedItems).then(function () {
                        systemAlertService.success({
                            text: $filter('i18n')('console.ribbonAction.unfollow.success', $scope.selectedItems.length),
                            hide: 10000
                        });
                        ($scope.consoleType === 'knowledge') && knowledgeArticleModel.updateCachedArticles(_.map($scope.selectedItems, 'id'), {
                            following: false
                        });
                    }).catch(function (error) {
                        if (error) {
                            systemAlertService.error({
                                text: error.data.errorCode ? $filter('i18n')('error.unknown') : error.data.error,
                                clear: false
                            });
                        }
                    }).finally(function () {
                        state.processing = false;
                    });
                },
                flag: function () {
                    toggleBulkNeedsAttentionFlag(true);
                },
                unflag: function () {
                    toggleBulkNeedsAttentionFlag(false);
                },
                openInNewTab: function () {
                    var urls = selectedItems.map(function (item) {
                        return urlCreatorService.create(item);
                    });
                    _.forEach(urls, function (url) {
                        $timeout(function () {
                            window.open(url);
                        }, 1);
                    });
                },
                changeStatus: function ($event) {
                    ticketActionService.showEditStatusDialog($scope.selectedItems, false).result.then(function (statusData) {
                        systemAlertService.success({
                            text: $filter('i18n')('console.ribbonAction.editStatus.success') + statusData.statuslabel,
                            hide: 10000
                        });
                        $scope.consoleItems.allSelected = false;
                        $scope.getNewItemList();
                        $event.currentTarget.focus();
                    }, function () {
                        $event.currentTarget.focus();
                    });
                },
                assess: function () {
                    consoleModel.kcsFilters.assessmentMode = true;
                    $state.go(EntityVO.TYPE_KNOWLEDGE, { id: $scope.selectedItems[0].id, assessMode: true });
                }
            };
            function toggleBulkNeedsAttentionFlag(flag) {
                var modalInstance = $modal.open({
                    templateUrl: 'views/ticket-console/bulk-need-attention-modal.html',
                    windowClass: 'bmc-need-attention-modal',
                    backdrop: 'static',
                    size: 'lg',
                    controller: ['$scope', function ($scope) {
                            $scope.flag = flag;
                        }]
                });
                modalInstance.result.then(function (data) {
                    if (!_.isEmpty(data)) {
                        state.processing = true;
                        data = (flag ? "Needs Attention Flagged: " : "Needs Attention Unflagged: ") + data;
                        ticketActionService.toggleNeedAttentionFlag($scope.selectedItems, { needsAttention: (flag ? 'Yes' : 'No'), worknote: (data || '') }).then(function () {
                            var successMsg = flag ? 'console.ribbonAction.needAttention.flag.success' : 'console.ribbonAction.needAttention.unflag.success';
                            systemAlertService.success({
                                text: $filter('i18n')(successMsg, $scope.selectedItems.length),
                                hide: 10000
                            });
                            $scope.getNewItemList();
                            $scope.getMetrics();
                        }).finally(function () {
                            state.processing = false;
                        });
                    }
                });
            }
            $scope.checkDateFilterAdded = function () {
                return consoleModel.checkDateFilterAdded();
            };
            $scope.setDefaultPreset = function (userPreset) {
                _.each($scope.userSavedFilterPresets, function (preset) {
                    preset.defaultpreset = false;
                    if (preset.name === userPreset.name) {
                        preset.defaultpreset = true;
                    }
                });
                if (userPreset.systemgenerated) {
                    var temp = _.find(duplicatesPresets, {
                        name: userPreset.name
                    });
                    if (temp) {
                        userPreset.id = temp.id;
                    }
                    else {
                        userPreset.id = null;
                    }
                }
                var filterSet = {
                    name: userPreset.name,
                    id: userPreset.id || null,
                    defaultpreset: userPreset.defaultpreset,
                    systemgenerated: userPreset.systemgenerated
                };
                userModel.updateUserPreferences(consoleModel.filterPreferenceGroup, filterSet)
                    .then(function (data) {
                    _.each(data, function (responsePreset) {
                        if (!(responsePreset.createDate && responsePreset.systemgenerated)) {
                            var index = _.findIndex(consoleModel.userSavedPresets, function (userSavedPreset) {
                                if (userSavedPreset.id === responsePreset.id) {
                                    return true;
                                }
                                return false;
                            });
                            if (index > -1) {
                                if (consoleModel.userSavedPresets[index].columnId) {
                                    responsePreset.columnId = consoleModel.userSavedPresets[index].columnId;
                                    responsePreset.columnValue = angular.copy(consoleModel.userSavedPresets[index].columnValue);
                                }
                                consoleModel.userSavedPresets[index] = responsePreset;
                            }
                        }
                    });
                    $scope.setDefaultPresetOnload();
                })
                    .catch(function () {
                    systemAlertService.warning({
                        text: $filter('i18n')('error.unknown'),
                        hide: 10000
                    });
                    return;
                });
            };
            $scope.setDefaultPresetOnload = function () {
                defaultPresets = [];
                userPresets = [];
                duplicatesPresets = [];
                //find values for each  pre-sets
                _.each(consoleModel.userSavedPresets, function (preset) {
                    //need to check for ID - and replace createDate check
                    if (!preset.createDate) {
                        defaultPresets.push(preset);
                    }
                    if (preset.createDate && preset.systemgenerated) {
                        duplicatesPresets.push(preset);
                    }
                    if (!preset.systemgenerated) {
                        userPresets.push(preset);
                    }
                });
                //find id for default preset and match them
                _.each(defaultPresets, function (preset) {
                    var temp = _.find(duplicatesPresets, {
                        name: preset.name,
                        systemgenerated: true
                    });
                    if (temp) {
                        preset.id = temp.id;
                        preset.defaultpreset = temp.defaultpreset;
                    }
                });
                // if no default selected then set fist to default  on load always- SW00513638
                var isDefaultPresent = _.find(consoleModel.userSavedPresets, { defaultpreset: true });
                if (!isDefaultPresent) {
                    consoleModel.userSavedPresets[0].defaultpreset = true;
                }
                return consoleModel.userSavedPresets = defaultPresets.concat(userPresets);
            };
            $scope.isRestrictToDateSearchEnabled = function () {
                if ($scope.consoleType === 'ticket') {
                    return consoleModel.restrictConsoleResultForNoOfDays;
                }
                return false;
            };
            $scope.init = function () {
                $scope.columnsConfig = consoleModel.columnsConfig;
                $scope.userSavedFilterPresets = $scope.setDefaultPresetOnload();
                $scope.ticketMetric = consoleModel.statsConfig;
                $scope.filterConfig = consoleModel.filterConfig;
                $scope.ticketTypeFilter = consoleModel.ticketTypeFilter;
                $scope.assetTypeFilter = consoleModel.assetTypeFilter;
                //Make all filters visible by defa ult if no filters are pre-selected
                var ticketTypesIndex = _.findIndex($scope.selectedFilters, function (filter) {
                    return filter.criteria.name === 'ticketTypes';
                }), assetTypesIndex = _.findIndex($scope.selectedFilters, function (filter) {
                    return filter.criteria.name === 'assetTypes';
                });
                if (ticketTypesIndex !== -1) {
                    _.forEach($scope.selectedFilters, function (filter) {
                        if (filter.criteria.name === 'ticketTypes') {
                            $scope.updateFilterGrouping(filter.name);
                        }
                    });
                }
                else if (assetTypesIndex !== -1) {
                    _.forEach($scope.filterConfig, function (filter) {
                        filter.onDisplay = true;
                        if (filter.name === 'statuses') {
                            _.forEach(filter.options, function (specificStatus) {
                                specificStatus.onDisplay = true;
                            });
                        }
                        //Hide advanced asset filters which are type specific
                        if ($scope.consoleType === EntityVO.TYPE_ASSET) {
                            filter.onDisplay = filter.assetType ? false : true;
                        }
                    });
                    _.forEach($scope.selectedFilters, function (filter) {
                        if (filter.criteria.name === 'assetTypes') {
                            $scope.updateAssetFilterGrouping(filter.name);
                        }
                    });
                }
                else {
                    _.forEach($scope.filterConfig, function (filter) {
                        filter.onDisplay = true;
                        if (filter.name === 'statuses' || filter.name === 'priorities') {
                            _.forEach(filter.options, function (specificStatus) {
                                specificStatus.onDisplay = true;
                            });
                        }
                    });
                }
                $scope.setColumnDefinition();
                if ($scope.displayMetric) {
                    $scope.getMetrics();
                }
                // SW00542241 - Fix for IE slowness of console
                $scope.displayFilters = (!(browser.isIE && $scope.consoleType === 'ticket'));
                $scope.normalizedFilterConfig = normalizeFilterConfig($scope.filterConfig);
                return $scope.getNewItemList(false, true).finally(function () {
                    revalidateRibbon();
                    state.bootstraping = false;
                    if (!$scope.showNeedAttentionStat) {
                        $scope.ticketMetric = _.reject($scope.ticketMetric, { name: 'needsAttention' });
                    }
                    if (!$scope.showSecurityTickets) {
                        $scope.ticketMetric = _.reject($scope.ticketMetric, { name: 'securitytickets' });
                    }
                });
            };
            function normalizeFilterConfig(filterConfig) {
                return _.filter(filterConfig, function (filter, i, a) {
                    return filter.options.length && filter.onDisplay && filter !== $scope.ticketTypeFilter && filter !== $scope.assetTypeFilter;
                });
            }
            $scope.getNewItemList = function (fromRefresh, isInit) {
                if (fromRefresh) {
                    var filterCriteriaKeysList = Object.keys(consoleModel.criteria.filterCriteria);
                    filterCriteriaKeysList.forEach(function (key) {
                        var fCriteria = consoleModel.criteria.filterCriteria[key];
                        if (consoleModel.filterDict[key] && consoleModel.filterDict[key].options && consoleModel.filterDict[key].options.length && !_.isEmpty(fCriteria)) {
                            var filterObj = _.find(consoleModel.filterDict[key].options, (function (fCriteriaId) {
                                return function (item) {
                                    return item.label === fCriteriaId;
                                };
                            }(fCriteria[0].id)));
                            if (filterObj && filterObj.type === "date" && filterObj.label != "customRange") {
                                if (fCriteria[0].start && filterObj.defaultValues.start) {
                                    fCriteria[0].start = $rootScope.$eval(filterObj.defaultValues.start, { moment: moment });
                                }
                                if (fCriteria[0].end && filterObj.defaultValues.end) {
                                    fCriteria[0].end = $rootScope.$eval(filterObj.defaultValues.end, { moment: moment });
                                }
                            }
                        }
                    });
                }
                consoleModel.dropCriteriaStartIndex();
                if (!consoleModel.isSearchEnabled()) {
                    $scope.searchDisabled = true;
                    $scope.itemList = [];
                    $scope.totalItemsFound = 0;
                    return $q.when(1);
                }
                state.processing = true;
                $scope.searchDisabled = false;
                return getTickets().catch(function (error) {
                    if (error) {
                        systemAlertService.error({
                            text: error.data.errorCode ? $filter('i18n')('error.unknown') : error.data.error,
                            clear: false
                        });
                    }
                }).finally(function () {
                    if (isInit && browser.isIE) {
                        state.processing = false;
                    }
                    else {
                        state.processing = consoleModel.metaDataRefresh || false;
                    }
                    if ($scope.userModel.isAccessibleUser || $scope.isMobile) {
                        $scope.$broadcast(events.SELECT_ALL_TICKETS, false);
                    }
                    else {
                        $scope.gridOptions.selectAll(false);
                    }
                });
            };
            $scope.loadMoreTickets = function () {
                state.loadingMoreTickets = true;
                getTickets().finally(function () {
                    state.loadingMoreTickets = false;
                    state.lastRecordFetch = new Date();
                });
            };
            var getTickets = function () {
                return consoleModel.getItemList().then(function (totalItems) {
                    if ($scope.isPublishedClicked) {
                        $scope.itemList = _.filter(consoleModel.itemList, function (item) {
                            return item.statusValue.value === 'Published';
                        });
                        $scope.totalItemsFound = totalItems;
                        $scope.isPublishedClicked = false;
                    }
                    else {
                        $scope.itemList = consoleModel.itemList;
                        $scope.totalItemsFound = totalItems;
                    }
                    if ($scope.consoleType === 'ticket') {
                        highlightSearchText();
                    }
                    $scope.exceedChunkSize = consoleModel.exceedChunkSize;
                });
            };
            function highlightSearchText() {
                if (!$scope.advancedQualenabled) {
                    $scope.itemList = _.map($scope.itemList, function (item) {
                        item.highlight = ticketConsoleModel.criteria.filterCriteria.quickSearchText;
                        return item;
                    });
                }
            }
            $scope.refreshToShowStats = function () {
                state.updatingMetric = true;
                $scope.showStats = true;
                consoleModel.getTicketConsoleMetric().finally(function () {
                    state.updatingMetric = false;
                });
            };
            $scope.getMetrics = function () {
                if ($scope.consoleType === 'asset' || $scope.searchDisabled) {
                    return;
                }
                $scope.showStats = _.cloneDeep(consoleModel.showStats);
                if ($scope.showStats) {
                    state.updatingMetric = true;
                    consoleModel.getTicketConsoleMetric().finally(function () {
                        state.updatingMetric = false;
                    });
                }
            };
            $scope.applySearch = function () {
                var filter = _.find($scope.filterConfig, { name: 'keywords' });
                var option = _.find(filter.options, { subtype: 'keyword' });
                $scope.applyKeywordFilter(filter, option, this.searchValue);
                $scope.applyFilter();
                this.searchValue = '';
            };
            $scope.setColumnDefinition = function () {
                $scope.columnsConfig = consoleModel.columnsConfig;
                $scope.gridColumns = angular.copy(_.sortBy(_.filter($scope.columnsConfig, 'visible'), 'order'));
                if (consoleModel.presetColumns && consoleModel.presetColumns.length) {
                    $scope.gridColumns = angular.copy(consoleModel.presetColumns);
                }
                if (window.isRtl) {
                    $scope.gridColumns.reverse();
                }
            };
            $scope.startColumnConfigurator = function ($event) {
                var columnConfigurator = $modal.open({
                    templateUrl: 'views/console/column-configurator-action-blade.html',
                    controller: 'ConsoleColumnConfiguratorController',
                    windowClass: 'action-blade',
                    size: 'lg',
                    resolve: {
                        params: function () {
                            return {
                                consoleType: $scope.consoleType
                            };
                        }
                    }
                });
                columnConfigurator.result.then(function (flag) {
                    if (flag === 'refresh') {
                        $scope.applyUserFilterPreset(consoleModel.userSavedFilterPresets[0]);
                        consoleModel.resetCache(function () {
                            systemAlertService.success({
                                text: $filter('i18n')('screenConfiguration.metadataRefreshedSuccessfullyTicketConsole'),
                                hide: 10000
                            });
                            $state.go('ticketConsole', { refreshMetadata: true }, { reload: true });
                        });
                    }
                    $scope.setColumnDefinition();
                    if (consoleModel.appliedPreset && !consoleModel.appliedPreset.columnId) {
                        consoleModel.populateAttributeNames();
                    }
                }).finally(function () {
                    $event.currentTarget.focus();
                });
            };
            $scope.openColumnConfigModal = function () {
                if ($state.params.refreshMetadata) {
                    consoleModel.metaDataRefresh = false;
                    $scope.startColumnConfigurator();
                }
            };
            //Filters shown and hidden as per ticket type selected
            $scope.updateFilterGrouping = function (filterName) {
                var ticketRemoved = _.remove($scope.ticketTypeSelected, function (ticketType) {
                    return filterName === ticketType;
                });
                if (ticketRemoved.length === 0 && !_.isUndefined($scope.filterConfig)) {
                    $scope.ticketTypeSelected.push(filterName);
                }
                _.forEach($scope.filterConfig, function (filter) {
                    if (angular.isUndefined(filter.ticketType) || $scope.ticketTypeSelected.length === 0
                        || _.intersection(filter.ticketType, $scope.ticketTypeSelected).length !== 0) {
                        filter.onDisplay = true;
                        if (filter.name === 'statuses' || filter.name === 'priorities' || (filter.type === 'custom' && filter.fieldType === 'staticSelectionField')) { //Showing status filters as per ticket types selected
                            _.forEach(filter.options, function (specificStatus) {
                                if ($scope.ticketTypeSelected.length === 0
                                    || _.intersection(specificStatus.criteria.ticketTypes, $scope.ticketTypeSelected).length !== 0) {
                                    specificStatus.onDisplay = true;
                                }
                                else {
                                    specificStatus.onDisplay = false;
                                }
                            });
                        }
                    }
                    else {
                        filter.onDisplay = false;
                    }
                });
            };
            //Filters shown and hidden as per asset type selected
            $scope.updateAssetFilterGrouping = function () {
                $scope.assetTypeFilter = consoleModel.assetTypeFilter;
                $scope.filterConfig = consoleModel.filterConfig;
                var selectedAssetTypes = _.map(_.filter($scope.assetTypeFilter.options, { 'active': true }), 'criteriaValue');
                _.forEach($scope.filterConfig, function (filter) {
                    if (filter.assetType) {
                        //filter.onDisplay = _.intersection(filter.assetType, selectedAssetTypes).length ? true : false;
                        if (filter.criteriaKeys) {
                            if (filter.selectiveClearFilters) {
                                consoleModel.clearSelectiveCriteriaKeyValues(filter);
                            }
                            else {
                                consoleModel.clearCriteriaKeyValues(null, filter.criteriaKeys);
                            }
                        }
                        //Hide advanced filters when multiple asset types are selected
                        filter.onDisplay = selectedAssetTypes.length === 1 && selectedAssetTypes[0] === filter.assetType[0];
                    }
                    if (filter.name === 'assetSubTypes') {
                        _.forEach(filter.options, function (specificSubtype) {
                            specificSubtype.onDisplay = !selectedAssetTypes || !selectedAssetTypes.length || _.includes(selectedAssetTypes, specificSubtype.criteria.typeName);
                        });
                    }
                });
            };
            $scope.filterButtonClicked = function () {
                if (browser.isIE && $scope.consoleType === 'ticket') {
                    if (!$scope.displayFilters) {
                        state.processing = true;
                    }
                    $timeout(function () {
                        $scope.displayFilters = true;
                    }, 1);
                }
                else {
                    return false;
                }
            };
            $scope.openLaunchActionBlade = function (actionItem, event) {
                var modalInstance = $modal.open({
                    templateUrl: 'views/asset/asset-launch-action-blade.html',
                    controller: 'AssetLaunchActionController',
                    windowClass: 'action-blade',
                    size: 'lg',
                    resolve: {
                        linkParams: function () {
                            return {
                                selectedItem: $scope.selectedItems,
                                actionItem: actionItem
                            };
                        }
                    }
                });
                modalInstance.result.then(function (data) {
                    event.currentTarget.focus();
                    if (!_.isEmpty(data)) {
                        $scope.getNewItemList();
                    }
                });
            };
            var openEntityDetailPage = function (ticketVO, event) {
                if (event && event.shiftKey) {
                    $timeout(function () {
                        window.open(urlCreatorService.create(ticketVO));
                    }, 1);
                    return;
                }
                var pvEnabled = pwaModel.isPwaEnabled();
                if ($scope.consoleType === 'asset') {
                    var assetStateName = pvEnabled ? 'assetPV' : ticketVO.ticketType;
                    $state.go(assetStateName, {
                        assetId: ticketVO.reconciliationId,
                        assetClassId: ticketVO.classId
                    });
                    return;
                }
                // state names correspond to item type ("incident", "workorder")
                var states = {
                    incident: pvEnabled ? 'incidentPV' : EntityVO.TYPE_INCIDENT,
                    workorder: pvEnabled ? 'workorderPV' : EntityVO.TYPE_WORKORDER,
                    task: pvEnabled ? 'taskPV' : EntityVO.TYPE_TASK,
                    request: EntityVO.TYPE_SERVICEREQUEST,
                    knowledge: EntityVO.TYPE_KNOWLEDGE,
                    change: EntityVO.TYPE_CHANGE,
                    problem: pvEnabled ? 'problemPV' : EntityVO.TYPE_PROBLEM,
                    knownerror: pvEnabled ? 'knownerrorPV' : EntityVO.TYPE_KNOWNERROR,
                    asset: EntityVO.TYPE_ASSET,
                    release: EntityVO.TYPE_RELEASE
                };
                if (!states[ticketVO.type]) {
                    return;
                }
                if (states[ticketVO.type] === EntityVO.TYPE_KNOWLEDGE) {
                    $state.go(states[ticketVO.type], { id: ticketVO.id, preventIncrement: false });
                    return;
                }
                $state.go(states[ticketVO.type], { id: ticketVO.id });
            };
            var revalidateRibbon = function () {
                $scope.ribbonConfig.forEach(function (item) {
                    item.isActive = item.active ? $scope.$eval(item.active, { ribbonValidationService: ribbonValidationService }) : false;
                    item.isHidden = item.hidden ? $scope.$eval(item.hidden, { ribbonValidationService: ribbonValidationService }) : false;
                });
            };
            $scope.consoleItems = {
                allSelected: false
            };
            $scope.gridOptions = {
                data: 'itemList',
                headerRowHeight: 43,
                rowHeight: 40,
                sortInfo: sortInfo,
                useExternalSorting: true,
                enableColumnResize: true,
                showSelectionCheckbox: true,
                checkboxHeaderTemplate: '<label class="ngSelectionHeaderLabel"><input ux-id="select-all-checkbox" class="ngSelectionHeader" type="checkbox" ng-show="multiSelect" ng-model="consoleItems.allSelected" ng-change="toggleSelectAll(consoleItems.allSelected)"/></label>',
                //	checkboxCellTemplate: '<div class="ngSelectionCell"><input tabindex="-1" class="ngSelectionCheckbox" type="checkbox" ng-checked="row.selected" /></div>',
                selectedItems: selectedItems,
                beforeSelectionChange: function (rowItem, event) {
                    var result;
                    if (!event || !event.target || $(event.target).hasClass('ngSelectionCheckbox') || $(event.target).hasClass('ngSelectionCell')) {
                        result = true;
                    }
                    else {
                        result = false;
                        openEntityDetailPage(rowItem.entity, event);
                    }
                    return result;
                },
                afterSelectionChange: function () {
                    revalidateRibbon();
                },
                plugins: [ngGridShowLoadingMoreSpinner],
                columnDefs: 'gridColumns'
            };
            if ($scope.consoleType === EntityVO.TYPE_ASSET) {
                $scope.gridOptions.showSelectionCheckbox = false;
                screenConfigurationModel.loadActionsForRuntime(EntityVO.TYPE_ASSET).then(function () {
                    var contextActions = screenConfigurationModel.runtimeActionsCache[EntityVO.TYPE_ASSET];
                    $scope.gridOptions.showSelectionCheckbox = _.some(contextActions.actionList, function (action) {
                        return action.actionType === 'launch' && _.includes(action.supportedPlatforms, 'web');
                    });
                });
            }
            $scope.$on('ngGridEventScroll', function (event) {
                var timeDifference = state.lastRecordFetch ? ((new Date()).getTime() - state.lastRecordFetch.getTime()) / 1000 : 1; //Set to 1 if no value as that would be initial call.
                if (timeDifference < 1) {
                    console.log("Scroll function skipped");
                    return;
                }
                console.log("Scroll function initiated");
                if ((($scope.criteria.chunkInfo.startIndex + consoleModel.defaultChunkSize) < $scope.totalItemsFound || consoleModel.exceedChunkSize) && !state.loadingMoreTickets) {
                    $scope.criteria.chunkInfo.startIndex += consoleModel.defaultChunkSize;
                }
            });
            $scope.state = state;
            $scope.selectedItems = selectedItems;
            $scope.sortInfo = sortInfo;
            $scope.openEntityDetailPage = openEntityDetailPage;
            $scope.$watch('sortInfo', function (newValue, oldValue) {
                if (!angular.equals(newValue, oldValue)) { //initialization of controller
                    $scope.criteria.sortInfo = {
                        sortFieldName: sortInfo.columns[0].colDef.attributeName,
                        sortFieldOrder: sortInfo.directions[0].toUpperCase()
                    };
                }
            }, true);
            $scope.$watch('gridOptions.$gridScope.isColumnResizing', function (newValue, oldValue) {
                if (newValue === false && oldValue === true) { //on stop resizing
                    $scope.gridOptions.$gridScope.hasUserChangedGridColumnWidths = false;
                    var colsToUpdate = {}, insertUpdateColumn = function (columnName, propName, propValue) {
                        if (!colsToUpdate[columnName]) {
                            colsToUpdate[columnName] = {};
                        }
                        colsToUpdate[columnName][propName] = propValue;
                    };
                    _.forEach($scope.gridOptions.$gridScope.columns, function (column) {
                        if (column.colDef.name) {
                            if (column.width !== column.colDef.width) {
                                insertUpdateColumn(column.colDef.name, 'width', column.width);
                                var foundCol = _.find(consoleModel.columnsConfig, { name: column.colDef.name });
                                if (foundCol) {
                                    foundCol.width = column.width;
                                }
                            }
                            insertUpdateColumn(column.colDef.name, 'order', (column.colDef.index + 1));
                            insertUpdateColumn(column.colDef.name, 'visible', true);
                            if (consoleModel.columnsConfig[column.colDef.name].type) {
                                insertUpdateColumn(column.colDef.name, 'type', consoleModel.columnsConfig[column.colDef.name].type);
                            }
                        }
                    });
                    consoleModel.updateColumnConfig(colsToUpdate);
                }
            }, true);
            $scope.handleRowSelection = function (selectedRows) {
                $scope.selectedItems = selectedItems = selectedRows;
                revalidateRibbon();
            };
            $scope.$watch('userModel.isAccessibleUser', function () {
                if (selectedItems.length) {
                    for (var i = 0; i < selectedItems.length; i++) {
                        selectedItems[i].selected = false;
                    }
                }
                $scope.selectedItems = selectedItems = [];
                if (!$scope.userModel.isAccessibleUser) {
                    $scope.gridOptions.selectedItems = selectedItems;
                }
            }, true);
            $scope.$watch('totalItemsFound', function () {
                if ($scope.userModel.isAccessibleUser || $scope.isMobile) {
                    $scope.selectedItems = selectedItems = [];
                }
            }, true);
            $scope.$on(events.UPDATE_GRID_COLUMNS, $scope.setColumnDefinition);
            $scope.isAllTypeChange = function (selectedItems) {
                var flag = true, i;
                for (i = 0; i < selectedItems.length; i++) {
                    if (selectedItems[i].type !== EntityVO.TYPE_CHANGE) {
                        flag = false;
                        break;
                    }
                }
                return flag;
            };
            $scope.showChangeWarning = function (selectedItems) {
                var flag = true, i;
                for (i = 0; i < selectedItems.length; i++) {
                    if (selectedItems[i].type !== EntityVO.TYPE_CHANGE || !selectedItems[i].allowBulkUpdateStatus) {
                        flag = false;
                        break;
                    }
                }
                return flag;
            };
            $scope.applyAdavancedQualSearch = function () {
                $scope.isApplyClicked = true;
                consoleModel.applyFilter({
                    advancedFilter: true,
                    criteria: $scope.advancedQualification
                });
            };
            $scope.clearQuickSearch = function () {
                if ($scope.consoleType !== 'ticket')
                    return;
                $scope.quickSearch.searchText = '';
                if (ticketConsoleModel.criteria.filterCriteria.quickSearchText !== '') {
                    setQuickSearchText($scope.quickSearch.searchText);
                }
                $scope.focusQuickSearch();
            };
            $scope.applyQuickSearch = function () {
                var inputSearch = $scope.quickSearch.searchText.trim();
                $scope.quickSearch.searchText = inputSearch;
                if (inputSearch.length > 2) {
                    //Avoid same search again as well as search is triggered when there is change in criteria watch
                    //if user enters same text and click search then watch will not trigger but isQuickSearchTriggerd will be true
                    if (ticketConsoleModel.criteria.filterCriteria.quickSearchText !== inputSearch) {
                        setQuickSearchText(inputSearch);
                    }
                }
                else {
                    showTooltipForQuickSearch('minChar');
                }
            };
            function setQuickSearchText(text) {
                $scope.quickSearch.isQuickSearchTriggerd = true;
                ticketConsoleModel.applyQuickSearch(text);
                $scope.quickSearch.isTooltipOpen = false;
            }
            function trimFirstThreeWildCardCharacters() {
                var wildcardChars = ['%', '_'], result = utilityFunctions.trimFirstThreeWildCardCharacters($scope.quickSearch.searchText.trim(), wildcardChars);
                if (result.showTooltip) {
                    $scope.quickSearch.searchText = result.text;
                    showTooltipForQuickSearch('leading');
                }
            }
            function showTooltipForQuickSearch(type) {
                var msg, input;
                switch (type) {
                    case 'leading':
                        msg = 'console.filter.search.tooltip.leadingWildcard';
                        break;
                    case 'minChar':
                        msg = 'console.filter.search.tooltip.minCharacter';
                        break;
                    default:
                        msg = 'common.labels.exceedsCharLimit';
                        input = consoleModel.quickSearchMaxCharLimit;
                }
                if (tooltipTimer) {
                    $timeout.cancel(tooltipTimer);
                }
                $scope.tooltipMessage = $filter('i18n')(msg, input);
                $scope.quickSearch.isTooltipOpen = true;
                tooltipTimer = $timeout(function () {
                    $scope.quickSearch.isTooltipOpen = false;
                }, 10000);
            }
            function limitSearchText() {
                var inputSearch = $scope.quickSearch.searchText.trim();
                if (inputSearch.length > consoleModel.quickSearchMaxCharLimit) {
                    $scope.quickSearch.searchText = inputSearch;
                    $scope.quickSearch.searchText = $scope.quickSearch.searchText.slice(0, consoleModel.quickSearchMaxCharLimit);
                    showTooltipForQuickSearch('exceed');
                }
            }
            $scope.onSearchTextChange = function () {
                if ($scope.quickSearch.searchText == '') {
                    this.clearQuickSearch();
                }
                $scope.quickSearch.isTooltipOpen = false;
                trimFirstThreeWildCardCharacters();
                limitSearchText();
            };
        }
    ]);
})();