diff --git a/CN_PROD/slo/Teleservices_All_Except_Kai_Service.tf b/CN_PROD/slo/Teleservices_All_Except_Kai_Service.tf
new file mode 100644
index 0000000..967dbb2
--- /dev/null
+++ b/CN_PROD/slo/Teleservices_All_Except_Kai_Service.tf
@@ -0,0 +1,57 @@
+module Teleservices_All_Except_Kai_Service {
+    
+    source = "../../_dynatrace-base-modules/dynatrace-service-level-objective"
+    
+    
+    name                        = "Teleservices_All_Except_Kai_Service"
+    description                 = "SLO used later for the official Teleservices SLO"
+    
+    
+    #entity selector object 
+    filter                      = ""            
+
+    #metric expression of the calculation as done in data explorer ui
+    metric_expression           = <<-EOT
+    (100)-(builtin:service.errors.total.rate:filter(and(in("dt.entity.service",entitySelector("type(service),
+			entityName.in(
+				~"ifs-001 (Kinesis) CCM - teleservices - prod~",
+				~"ifs-001 (Kinesis) TyreWsIncoming - IN - teleservices - prod~",
+				~"ifs-001 (Kinesis) TyreDiIncoming - IN - teleservices - prod~",
+				~"ifs-003 (JOYNR) triggerPdmContainerUpdate/notifyPdmContainerStatus - IN/OUT - teleservices - prod~",
+				~"ifs-003 (JOYNR) triggerWhitelistUpdate/notifyWhitelistStatus - IN/OUT - wlupdater - prod~",
+				~"ifs-003 (JOYNR) triggerStandardOdfUpdate/notifyOdfStatus - IN/OUT - wlupdater - prod~",
+				~"ifs-003 (JOYNR) start/stop/notifyTemporaryOdfStatus - INT/OUT - wlupdater - prod~",
+				~"ifs-007 (JOYNR) requestPdmResult/notifyPdmResult - IN/OUT - teleservices - prod~",
+				~"ifs-002 (JOYNR) request/notifyKeyData - IN/OUT - teleservices - prod~",
+				~"ifs-002 (JOYNR) notifyRSUStatus - IN - teleservices - prod~",
+				~"VDLM_scallservice - VDLM_scallservice - ifs-002 (JOYNR) notifyMaintenanceStatus - IN - prod~",
+				~"VDLM_scallservice - VDLM_scallservice - ifs-002 (JOYNR) requestMaintenanceStatus/confirmMaintenanceStatus - OUT - prod~",
+				~"ifs-005 (JOYNR) notify/confirmBatteryStatus - IN/OUT - teleservices - prod~",
+				~"ifs-007 (JOYNR) requestDiagResult/notifyDiagResult - IN/OUT - teleservices - prod~",
+				~"ifs-005 (SQS) TscsCallTopic - IN - teleservices - prod~",
+				~"ifs-006 (SQS) TsddCallTopic - IN - teleservices - prod~",
+				~"ifs-010 (SQS) RtcadCallTopic - IN - teleservices - prod~",
+				~"VDLM_seam - ifs-004 (SQS) ServiceDemand - IN - teleservices - prod~",
+				~"VDLM_seam - ifs-004 (SQS) ServiceDemand - IN - teleservices - prod~",
+				~"ifs-003 (MQS) MguItsnIn/Out (ClassificationRequest/Response) - IN/OUT - teleservices - prod~",
+				~"ifs-003 (MQS) MguItsnIn/Out (DiagnosisRequest/Response) - IN/OUT - teleservices - prod~",
+				~"ifs-005 (MQS) BCallHandlerIstaIn/Out - IN/OUT - teleservices - prod~",
+				~"ifs-001 (SQS) BCallIn/Out - IN/OUT - teleservices - prod~",
+				~"VDLM_ts-asc - ifs-001 (SQS) AscIn/Out - IN/OUT - prod~",
+				~"InternalApiResourceV2 - teleservices - prod~",
+				~"VDLM_rtchandler - ifs-010 (SQS) RtcTeleXIn/Out - IN/OUT - prod~",
+				)")))):splitBy())
+
+EOT
+
+#if not set (removed) it's defaulted to "-1d" 
+timeframe                   = "-1d"         
+
+#currently the only possible value
+evaluation                  = "AGGREGATE"           
+
+#Target and warning percentage of the SLO as double
+target                      = 98           #if not set(removed) it's defaulted to 98
+warning                     = 99           #if not set(removed) it's defaulted to 99
+
+}
\ No newline at end of file
diff --git a/EMEA_PROD/slo/Teleservices_All_Except_Kai_Service.tf b/EMEA_PROD/slo/Teleservices_All_Except_Kai_Service.tf
new file mode 100644
index 0000000..967dbb2
--- /dev/null
+++ b/EMEA_PROD/slo/Teleservices_All_Except_Kai_Service.tf
@@ -0,0 +1,57 @@
+module Teleservices_All_Except_Kai_Service {
+    
+    source = "../../_dynatrace-base-modules/dynatrace-service-level-objective"
+    
+    
+    name                        = "Teleservices_All_Except_Kai_Service"
+    description                 = "SLO used later for the official Teleservices SLO"
+    
+    
+    #entity selector object 
+    filter                      = ""            
+
+    #metric expression of the calculation as done in data explorer ui
+    metric_expression           = <<-EOT
+    (100)-(builtin:service.errors.total.rate:filter(and(in("dt.entity.service",entitySelector("type(service),
+			entityName.in(
+				~"ifs-001 (Kinesis) CCM - teleservices - prod~",
+				~"ifs-001 (Kinesis) TyreWsIncoming - IN - teleservices - prod~",
+				~"ifs-001 (Kinesis) TyreDiIncoming - IN - teleservices - prod~",
+				~"ifs-003 (JOYNR) triggerPdmContainerUpdate/notifyPdmContainerStatus - IN/OUT - teleservices - prod~",
+				~"ifs-003 (JOYNR) triggerWhitelistUpdate/notifyWhitelistStatus - IN/OUT - wlupdater - prod~",
+				~"ifs-003 (JOYNR) triggerStandardOdfUpdate/notifyOdfStatus - IN/OUT - wlupdater - prod~",
+				~"ifs-003 (JOYNR) start/stop/notifyTemporaryOdfStatus - INT/OUT - wlupdater - prod~",
+				~"ifs-007 (JOYNR) requestPdmResult/notifyPdmResult - IN/OUT - teleservices - prod~",
+				~"ifs-002 (JOYNR) request/notifyKeyData - IN/OUT - teleservices - prod~",
+				~"ifs-002 (JOYNR) notifyRSUStatus - IN - teleservices - prod~",
+				~"VDLM_scallservice - VDLM_scallservice - ifs-002 (JOYNR) notifyMaintenanceStatus - IN - prod~",
+				~"VDLM_scallservice - VDLM_scallservice - ifs-002 (JOYNR) requestMaintenanceStatus/confirmMaintenanceStatus - OUT - prod~",
+				~"ifs-005 (JOYNR) notify/confirmBatteryStatus - IN/OUT - teleservices - prod~",
+				~"ifs-007 (JOYNR) requestDiagResult/notifyDiagResult - IN/OUT - teleservices - prod~",
+				~"ifs-005 (SQS) TscsCallTopic - IN - teleservices - prod~",
+				~"ifs-006 (SQS) TsddCallTopic - IN - teleservices - prod~",
+				~"ifs-010 (SQS) RtcadCallTopic - IN - teleservices - prod~",
+				~"VDLM_seam - ifs-004 (SQS) ServiceDemand - IN - teleservices - prod~",
+				~"VDLM_seam - ifs-004 (SQS) ServiceDemand - IN - teleservices - prod~",
+				~"ifs-003 (MQS) MguItsnIn/Out (ClassificationRequest/Response) - IN/OUT - teleservices - prod~",
+				~"ifs-003 (MQS) MguItsnIn/Out (DiagnosisRequest/Response) - IN/OUT - teleservices - prod~",
+				~"ifs-005 (MQS) BCallHandlerIstaIn/Out - IN/OUT - teleservices - prod~",
+				~"ifs-001 (SQS) BCallIn/Out - IN/OUT - teleservices - prod~",
+				~"VDLM_ts-asc - ifs-001 (SQS) AscIn/Out - IN/OUT - prod~",
+				~"InternalApiResourceV2 - teleservices - prod~",
+				~"VDLM_rtchandler - ifs-010 (SQS) RtcTeleXIn/Out - IN/OUT - prod~",
+				)")))):splitBy())
+
+EOT
+
+#if not set (removed) it's defaulted to "-1d" 
+timeframe                   = "-1d"         
+
+#currently the only possible value
+evaluation                  = "AGGREGATE"           
+
+#Target and warning percentage of the SLO as double
+target                      = 98           #if not set(removed) it's defaulted to 98
+warning                     = 99           #if not set(removed) it's defaulted to 99
+
+}
\ No newline at end of file
diff --git a/NA_PROD/slo/Teleservices_All_Except_Kai_Service.tf b/NA_PROD/slo/Teleservices_All_Except_Kai_Service.tf
new file mode 100644
index 0000000..967dbb2
--- /dev/null
+++ b/NA_PROD/slo/Teleservices_All_Except_Kai_Service.tf
@@ -0,0 +1,57 @@
+module Teleservices_All_Except_Kai_Service {
+    
+    source = "../../_dynatrace-base-modules/dynatrace-service-level-objective"
+    
+    
+    name                        = "Teleservices_All_Except_Kai_Service"
+    description                 = "SLO used later for the official Teleservices SLO"
+    
+    
+    #entity selector object 
+    filter                      = ""            
+
+    #metric expression of the calculation as done in data explorer ui
+    metric_expression           = <<-EOT
+    (100)-(builtin:service.errors.total.rate:filter(and(in("dt.entity.service",entitySelector("type(service),
+			entityName.in(
+				~"ifs-001 (Kinesis) CCM - teleservices - prod~",
+				~"ifs-001 (Kinesis) TyreWsIncoming - IN - teleservices - prod~",
+				~"ifs-001 (Kinesis) TyreDiIncoming - IN - teleservices - prod~",
+				~"ifs-003 (JOYNR) triggerPdmContainerUpdate/notifyPdmContainerStatus - IN/OUT - teleservices - prod~",
+				~"ifs-003 (JOYNR) triggerWhitelistUpdate/notifyWhitelistStatus - IN/OUT - wlupdater - prod~",
+				~"ifs-003 (JOYNR) triggerStandardOdfUpdate/notifyOdfStatus - IN/OUT - wlupdater - prod~",
+				~"ifs-003 (JOYNR) start/stop/notifyTemporaryOdfStatus - INT/OUT - wlupdater - prod~",
+				~"ifs-007 (JOYNR) requestPdmResult/notifyPdmResult - IN/OUT - teleservices - prod~",
+				~"ifs-002 (JOYNR) request/notifyKeyData - IN/OUT - teleservices - prod~",
+				~"ifs-002 (JOYNR) notifyRSUStatus - IN - teleservices - prod~",
+				~"VDLM_scallservice - VDLM_scallservice - ifs-002 (JOYNR) notifyMaintenanceStatus - IN - prod~",
+				~"VDLM_scallservice - VDLM_scallservice - ifs-002 (JOYNR) requestMaintenanceStatus/confirmMaintenanceStatus - OUT - prod~",
+				~"ifs-005 (JOYNR) notify/confirmBatteryStatus - IN/OUT - teleservices - prod~",
+				~"ifs-007 (JOYNR) requestDiagResult/notifyDiagResult - IN/OUT - teleservices - prod~",
+				~"ifs-005 (SQS) TscsCallTopic - IN - teleservices - prod~",
+				~"ifs-006 (SQS) TsddCallTopic - IN - teleservices - prod~",
+				~"ifs-010 (SQS) RtcadCallTopic - IN - teleservices - prod~",
+				~"VDLM_seam - ifs-004 (SQS) ServiceDemand - IN - teleservices - prod~",
+				~"VDLM_seam - ifs-004 (SQS) ServiceDemand - IN - teleservices - prod~",
+				~"ifs-003 (MQS) MguItsnIn/Out (ClassificationRequest/Response) - IN/OUT - teleservices - prod~",
+				~"ifs-003 (MQS) MguItsnIn/Out (DiagnosisRequest/Response) - IN/OUT - teleservices - prod~",
+				~"ifs-005 (MQS) BCallHandlerIstaIn/Out - IN/OUT - teleservices - prod~",
+				~"ifs-001 (SQS) BCallIn/Out - IN/OUT - teleservices - prod~",
+				~"VDLM_ts-asc - ifs-001 (SQS) AscIn/Out - IN/OUT - prod~",
+				~"InternalApiResourceV2 - teleservices - prod~",
+				~"VDLM_rtchandler - ifs-010 (SQS) RtcTeleXIn/Out - IN/OUT - prod~",
+				)")))):splitBy())
+
+EOT
+
+#if not set (removed) it's defaulted to "-1d" 
+timeframe                   = "-1d"         
+
+#currently the only possible value
+evaluation                  = "AGGREGATE"           
+
+#Target and warning percentage of the SLO as double
+target                      = 98           #if not set(removed) it's defaulted to 98
+warning                     = 99           #if not set(removed) it's defaulted to 99
+
+}
\ No newline at end of file