diff --git a/onboarding/CD_managementZone/notification/itsm.json b/onboarding/CD_managementZone/notification/itsm.json
new file mode 100644
index 00000000..677ef0ea
--- /dev/null
+++ b/onboarding/CD_managementZone/notification/itsm.json
@@ -0,0 +1,20 @@
+{
+ "acceptAnyCertificate": false,
+ "active": true,
+ "alertingProfile": "{{.alertingProfile}}",
+ "headers": [
+  {
+   "name": "Authorization",
+   "value": "{{.Env.SecretAuthHeader}}"
+  },
+  {
+   "name": "x-apikey",
+   "value": "{{.Env.SecretXAPIKey}}"
+  }
+ ],
+ "name": "{{.name}}",
+ "notifyEventMergesEnabled": false,
+ "payload": "[\n{\n        \"attributes\": {\n                \"CLASS\": \"BusinessTransaction\",\n                \"source\": \"MgmtZone: {{.mzName}}\",\n                \"severity\": \"MINOR\",\n                \"origin\": \"{{.appdid}}\",\n                \"sub_origin\": \"Dynatrace SaaS - {ImpactedEntity}\",\n                \"adapter_host\": \"{{ .DTEnvironment }}\",\n                \"msg\": \"{ProblemDetailsText}\",\n                \"contract_id\": \"{{.contractid}}\",\n                \"ars_esc\": \"Yes\",\n                \"ars_delay_time\": \"0\",\n                \"hostname\": \"test\",\n                \"sub_source\": \"Environment: CoCo_EMEA_Prod\",\n                \"server_loc\": \"\",\n                \"event_id\": \"AI001\",\n                \"dd_plus\": \"{ProblemSeverity}\",\n                \"dd1\": \"{ProblemURL}\",\n                \"dd2\": \"{PID}\"\n        }\n}\n]",
+ "type": "WEBHOOK",
+ "url": "{{.webhook}}"
+}
diff --git a/onboarding/CD_managementZone/notification/notification.yaml b/onboarding/CD_managementZone/notification/notification.yaml
index dcda48e5..566e0908 100644
--- a/onboarding/CD_managementZone/notification/notification.yaml
+++ b/onboarding/CD_managementZone/notification/notification.yaml
@@ -1,7 +1,8 @@
 config:
 - CDnewComponentTag: msTeams.json
+- CDnewComponentTagITSM: itsm.json
 
-# Notification System for EMEA/NA/CN Prod
+# Notification System for EMEA/NA/CN Prod msTeams
 CDnewComponentTag.EMEA-Prod:
 - name: CD_managementZone PROD
 - alertingProfile: CD_managementZone/alerting-profile/CDnewComponentTag.id
@@ -18,7 +19,7 @@ CDnewComponentTag.CN-Prod:
 - webhook: https://empty
 - skipDeployment: "true"
 
-# Notification System for EMEA/NA/CN PreProd
+# Notification System for EMEA/NA/CN PreProd msTeams
 CDnewComponentTag.EMEA-PreProd:
 - name: CD_managementZone INT
 - alertingProfile: CD_managementZone/alerting-profile/CDnewComponentTag.id
@@ -33,4 +34,37 @@ CDnewComponentTag.CN-PreProd:
 - name: CD_managementZone INT
 - alertingProfile: CD_managementZone/alerting-profile/CDnewComponentTag.id
 - webhook: https://empty
-- skipDeployment: "true"
\ No newline at end of file
+- skipDeployment: "true"
+
+
+# Notification System for EMEA/NA/CN Prod ITSM
+CDnewComponentTagITSM.EMEA-Prod:
+- name: CD_managementZone ITSM PROD
+- alertingProfile: CD_managementZone/alerting-profile/CDnewComponentTag.id
+- webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
+- contractid: "10APP11906401"
+- appdid: "TEST123"
+- mzName: CD_managementZone/management-zone/CDnewComponentTag.id
+- DTEnvironment: https://xxu26128.live.dynatrace.com
+- skipDeployment: "false"
+
+CDnewComponentTagITSM.NA-Prod:
+- name: CD_managementZone ITSM PROD
+- alertingProfile: CD_managementZone/alerting-profile/CDnewComponentTag.id
+- webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
+- contractid: "10APP11906401"
+- appdid: "TEST123"
+- mzName: CD_managementZone/management-zone/CDnewComponentTag.id
+- DTEnvironment: https://xxu26128.live.dynatrace.com
+- skipDeployment: "false"
+
+
+CDnewComponentTagITSM.CN-Prod:
+- name: CD_managementZone ITSM PROD
+- alertingProfile: CD_managementZone/alerting-profile/CDnewComponentTag.id
+- webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
+- contractid: "10APP11906401"
+- appdid: "TEST123"
+- mzName: CD_managementZone/management-zone/CDnewComponentTag.id
+- DTEnvironment: https://xxu26128.live.dynatrace.com
+- skipDeployment: "false"