diff --git a/BMW-Dynatrace-config/CD_CustomerCentricInformationServices/slo/slo.json b/BMW-Dynatrace-config/CD_CustomerCentricInformationServices/slo/slo.json
new file mode 100644
index 00000000..73a74ed3
--- /dev/null
+++ b/BMW-Dynatrace-config/CD_CustomerCentricInformationServices/slo/slo.json
@@ -0,0 +1,10 @@
+{
+  "enabled": true,
+  "name": "{{ .name }}",
+  "metricExpression": "(100)*(1-(builtin:service.keyRequest.errors.fivexx.count:splitBy()/builtin:service.keyRequest.count.server:splitBy()))",
+  "evaluationType": "AGGREGATE",
+  "filter": "{{.sloFilter}}",
+  "target": "{{ .target }}",
+  "warning": "{{ .warning }}",
+  "timeframe": "-1d"
+}
\ No newline at end of file
diff --git a/BMW-Dynatrace-config/CD_CustomerCentricInformationServices/slo/slo.yaml b/BMW-Dynatrace-config/CD_CustomerCentricInformationServices/slo/slo.yaml
new file mode 100644
index 00000000..9d2a9667
--- /dev/null
+++ b/BMW-Dynatrace-config/CD_CustomerCentricInformationServices/slo/slo.yaml
@@ -0,0 +1,30 @@
+config:
+  - PlayEpisode: slo.json
+  - SetPreferences: slo.json
+  - LaunchApp: slo.json
+  - ExploreNews: slo.json
+
+PlayEpisode:
+  - name: "News-Next SLO Play Episode"
+  - sloFilter: "type(SERVICE_METHOD), entityId(\\\"SERVICE_METHOD-F2784BBB49B1D3E8\\\")"
+  - target: "98"
+  - warning: "99"
+
+SetPreferences:
+  - name: "News-Next SLO Set Preferences"
+  - sloFilter: "type(SERVICE_METHOD), entityId(\\\"SERVICE_METHOD-0B5905EDDEAC9DC9\\\",\\\"SERVICE_METHOD-8F6D90EA945AF1E9\\\")"
+  - target: "98"
+  - warning: "99"
+
+LaunchApp:
+  - name: "News-Next SLO Launch App"
+  - sloFilter: "type(SERVICE_METHOD), entityId(\\\"SERVICE_METHOD-33C75D7B554EB498\\\",\\\"SERVICE_METHOD-ADAF1C4F58C2C719\\\",\\\"SERVICE_METHOD-05E895E75BA373CA\\\")"
+  - target: "98"
+  - warning: "99"
+
+ExploreNews:
+  - name: "News-Next SLO Explore News"
+  - sloFilter: "type(SERVICE_METHOD), entityId(\\\"SERVICE_METHOD-E01DC09FD6BD989B\\\",\\\"SERVICE_METHOD-424C1AEB63FE7855\\\",\\\"SERVICE_METHOD-F2784BBB49B1D3E8\\\")"
+  - target: "98"
+  - warning: "99"
+