Add itsm problem notification integration for application PHD to Dynatrace
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### How to configure notification systems?
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Please refer
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to [this](https://atc.bmwgroup.net/confluence/display/OPMAAS/Documentation+%7C+Problem+Notification+Integrations) page
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to configure your notification systems.
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{
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"active": true,
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"alertingProfile": "{{.alertingProfile}}",
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"bccReceivers": [],
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"body": "{ProblemDetailsHTML}",
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"ccReceivers": [],
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"name": "{{.name}}",
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"receivers": [
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"{{.receivers}}"
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],
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"subject": "{State} Problem {ProblemID}: {ImpactedEntity}",
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"type": "EMAIL"
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}
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{
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"acceptAnyCertificate": false,
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"active": true,
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"alertingProfile": "{{.alertingProfile}}",
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"headers": [
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{
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"name": "Authorization",
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"value": "{{.Env.SecretAuthHeader}}"
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},
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{
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"name": "x-apikey",
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"value": "{{.Env.SecretXAPIKey}}"
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}
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],
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"name": "{{.name}}",
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"notifyEventMergesEnabled": false,
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"payload": "[\n{\n \"attributes\": {\n \"CLASS\": \"BusinessTransaction\",\n \"source\": \"MgmtZone: {{.mzName}}\",\n \"severity\": \"MINOR\",\n \"origin\": \"{{.appdid}}\",\n \"sub_origin\": \"Dynatrace SaaS - {ImpactedEntity}\",\n \"adapter_host\": \"{{ .DTEnvironment }}\",\n \"msg\": \"{ProblemDetailsText}\",\n \"contract_id\": \"{{.contractid}}\",\n \"ars_esc\": \"Yes\",\n \"ars_delay_time\": \"0\",\n \"hostname\": \"test\",\n \"sub_source\": \"Environment: CoCo_EMEA_Prod\",\n \"server_loc\": \"\",\n \"event_id\": \"AI001\",\n \"dd_plus\": \"{ProblemSeverity}\",\n \"dd1\": \"{ProblemURL}\",\n \"dd2\": \"{PID}\"\n }\n}\n]",
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"type": "WEBHOOK",
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"url": "{{.webhook}}"
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}
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{
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"acceptAnyCertificate": false,
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"active": true,
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"alertingProfile": "{{.alertingProfile}}",
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"headers": [],
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"name": "{{.name}}",
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"notifyEventMergesEnabled": false,
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"payload": "{\n\"title\":\"{ProblemTitle}\",\n\"text\":\"{ProblemDetailsHTML}\",\n\"themeColor\":\"EA4300\"\n}",
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"type": "WEBHOOK",
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"url": "{{.webhook}}"
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}
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config:
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- CDnewComponentTag: msTeams.json
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- CDnewComponentTagITSM: itsm.json
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# Notification System for EMEA/NA/CN Prod msTeams
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CDnewComponentTag.EMEA-Prod:
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- name: CD_PHD PROD
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://empty
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- skipDeployment: "true"
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CDnewComponentTag.NA-Prod:
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- name: CD_PHD PROD
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://empty
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- skipDeployment: "true"
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CDnewComponentTag.CN-Prod:
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- name: CD_PHD PROD
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://empty
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- skipDeployment: "true"
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# Notification System for EMEA/NA/CN PreProd msTeams
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CDnewComponentTag.EMEA-PreProd:
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- name: CD_PHD INT
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://empty
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- skipDeployment: "true"
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CDnewComponentTag.NA-PreProd:
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- name: CD_PHD INT
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://empty
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- skipDeployment: "true"
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CDnewComponentTag.CN-PreProd:
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- name: CD_PHD INT
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://empty
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- skipDeployment: "true"
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# Notification System for EMEA/NA/CN Prod ITSM
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CDnewComponentTagITSM.EMEA-Prod:
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- name: CD_PHD ITSM PROD
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
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- contractid: "10APP11906401"
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- appdid: "TEST123"
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- mzName: CD_PHD/management-zone/CDnewComponentTag.id
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- DTEnvironment: https://xxu26128.live.dynatrace.com
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- skipDeployment: "true"
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CDnewComponentTagITSM.NA-Prod:
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- name: CD_PHD ITSM PROD
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
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- contractid: "10APP11906401"
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- appdid: "TEST123"
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- mzName: CD_PHD/management-zone/CDnewComponentTag.id
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- DTEnvironment: https://xxu26128.live.dynatrace.com
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- skipDeployment: "true"
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CDnewComponentTagITSM.CN-Prod:
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- name: CD_PHD ITSM PROD
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
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- contractid: "10APP11906401"
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- appdid: "TEST123"
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- mzName: CD_PHD/management-zone/CDnewComponentTag.id
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- DTEnvironment: https://xxu26128.live.dynatrace.com
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- skipDeployment: "true"
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CDnewComponentTagITSM.EMEA-PreProd:
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- name: CD_PHD ITSM INT
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
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- contractid: "10APP11906401"
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- appdid: "TEST123"
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- mzName: CD_PHD/management-zone/CDnewComponentTag.id
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- DTEnvironment: https://xxu26128.live.dynatrace.com
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- skipDeployment: "true"
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CDnewComponentTagITSM.NA-PreProd:
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- name: CD_PHD ITSM INT
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
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- contractid: "10APP11906401"
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- appdid: "TEST123"
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- mzName: CD_PHD/management-zone/CDnewComponentTag.id
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- DTEnvironment: https://xxu26128.live.dynatrace.com
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- skipDeployment: "true"
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CDnewComponentTagITSM.CN-PreProd:
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- name: CD_PHD ITSM INT
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- alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
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- webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
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- contractid: "10APP11906401"
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- appdid: "TEST123"
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- mzName: CD_PHD/management-zone/CDnewComponentTag.id
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- DTEnvironment: https://xxu26128.live.dynatrace.com
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- skipDeployment: "true"
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