Add itsm problem notification integration for application PHD to Dynatrace

2022-09-06 13:37:45 +02:00 · 2022-09-06 13:37:45 +02:00 · 39919c5987
parent 4c7ec28939
commit 39919c5987
5 changed files with 151 additions and 0 deletions
--- a/BMW-Dynatrace-config/CD_PHD/notification/README.md
+++ b/BMW-Dynatrace-config/CD_PHD/notification/README.md
@ -0,0 +1,5 @@
+### How to configure notification systems?
+
+Please refer
+to [this](https://atc.bmwgroup.net/confluence/display/OPMAAS/Documentation+%7C+Problem+Notification+Integrations) page
+to configure your notification systems.
--- a/BMW-Dynatrace-config/CD_PHD/notification/email.json
+++ b/BMW-Dynatrace-config/CD_PHD/notification/email.json
@ -0,0 +1,13 @@
+{
+  "active": true,
+  "alertingProfile": "{{.alertingProfile}}",
+  "bccReceivers": [],
+  "body": "{ProblemDetailsHTML}",
+  "ccReceivers": [],
+  "name": "{{.name}}",
+  "receivers": [
+    "{{.receivers}}"
+  ],
+  "subject": "{State} Problem {ProblemID}: {ImpactedEntity}",
+  "type": "EMAIL"
+}
--- a/BMW-Dynatrace-config/CD_PHD/notification/itsm.json
+++ b/BMW-Dynatrace-config/CD_PHD/notification/itsm.json
@ -0,0 +1,20 @@
+{
+  "acceptAnyCertificate": false,
+  "active": true,
+  "alertingProfile": "{{.alertingProfile}}",
+  "headers": [
+    {
+      "name": "Authorization",
+      "value": "{{.Env.SecretAuthHeader}}"
+    },
+    {
+      "name": "x-apikey",
+      "value": "{{.Env.SecretXAPIKey}}"
+    }
+  ],
+  "name": "{{.name}}",
+  "notifyEventMergesEnabled": false,
+  "payload": "[\n{\n        \"attributes\": {\n                \"CLASS\": \"BusinessTransaction\",\n                \"source\": \"MgmtZone: {{.mzName}}\",\n                \"severity\": \"MINOR\",\n                \"origin\": \"{{.appdid}}\",\n                \"sub_origin\": \"Dynatrace SaaS - {ImpactedEntity}\",\n                \"adapter_host\": \"{{ .DTEnvironment }}\",\n                \"msg\": \"{ProblemDetailsText}\",\n                \"contract_id\": \"{{.contractid}}\",\n                \"ars_esc\": \"Yes\",\n                \"ars_delay_time\": \"0\",\n                \"hostname\": \"test\",\n                \"sub_source\": \"Environment: CoCo_EMEA_Prod\",\n                \"server_loc\": \"\",\n                \"event_id\": \"AI001\",\n                \"dd_plus\": \"{ProblemSeverity}\",\n                \"dd1\": \"{ProblemURL}\",\n                \"dd2\": \"{PID}\"\n        }\n}\n]",
+  "type": "WEBHOOK",
+  "url": "{{.webhook}}"
+}
--- a/BMW-Dynatrace-config/CD_PHD/notification/msTeams.json
+++ b/BMW-Dynatrace-config/CD_PHD/notification/msTeams.json
@ -0,0 +1,11 @@
+{
+  "acceptAnyCertificate": false,
+  "active": true,
+  "alertingProfile": "{{.alertingProfile}}",
+  "headers": [],
+  "name": "{{.name}}",
+  "notifyEventMergesEnabled": false,
+  "payload": "{\n\"title\":\"{ProblemTitle}\",\n\"text\":\"{ProblemDetailsHTML}\",\n\"themeColor\":\"EA4300\"\n}",
+  "type": "WEBHOOK",
+  "url": "{{.webhook}}"
+}
--- a/BMW-Dynatrace-config/CD_PHD/notification/notification.yaml
+++ b/BMW-Dynatrace-config/CD_PHD/notification/notification.yaml
@ -0,0 +1,102 @@
+config:
+  - CDnewComponentTag: msTeams.json
+  - CDnewComponentTagITSM: itsm.json
+
+# Notification System for EMEA/NA/CN Prod msTeams
+CDnewComponentTag.EMEA-Prod:
+  - name: CD_PHD PROD
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://empty
+  - skipDeployment: "true"
+CDnewComponentTag.NA-Prod:
+  - name: CD_PHD PROD
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://empty
+  - skipDeployment: "true"
+CDnewComponentTag.CN-Prod:
+  - name: CD_PHD PROD
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://empty
+  - skipDeployment: "true"
+
+# Notification System for EMEA/NA/CN PreProd msTeams
+CDnewComponentTag.EMEA-PreProd:
+  - name: CD_PHD INT
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://empty
+  - skipDeployment: "true"
+CDnewComponentTag.NA-PreProd:
+  - name: CD_PHD INT
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://empty
+  - skipDeployment: "true"
+CDnewComponentTag.CN-PreProd:
+  - name: CD_PHD INT
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://empty
+  - skipDeployment: "true"
+
+
+# Notification System for EMEA/NA/CN Prod ITSM
+CDnewComponentTagITSM.EMEA-Prod:
+  - name: CD_PHD ITSM PROD
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
+  - contractid: "10APP11906401"
+  - appdid: "TEST123"
+  - mzName: CD_PHD/management-zone/CDnewComponentTag.id
+  - DTEnvironment: https://xxu26128.live.dynatrace.com
+  - skipDeployment: "true"
+
+CDnewComponentTagITSM.NA-Prod:
+  - name: CD_PHD ITSM PROD
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
+  - contractid: "10APP11906401"
+  - appdid: "TEST123"
+  - mzName: CD_PHD/management-zone/CDnewComponentTag.id
+  - DTEnvironment: https://xxu26128.live.dynatrace.com
+  - skipDeployment: "true"
+
+
+CDnewComponentTagITSM.CN-Prod:
+  - name: CD_PHD ITSM PROD
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
+  - contractid: "10APP11906401"
+  - appdid: "TEST123"
+  - mzName: CD_PHD/management-zone/CDnewComponentTag.id
+  - DTEnvironment: https://xxu26128.live.dynatrace.com
+  - skipDeployment: "true"
+
+CDnewComponentTagITSM.EMEA-PreProd:
+  - name: CD_PHD ITSM INT
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
+  - contractid: "10APP11906401"
+  - appdid: "TEST123"
+  - mzName: CD_PHD/management-zone/CDnewComponentTag.id
+  - DTEnvironment: https://xxu26128.live.dynatrace.com
+  - skipDeployment: "true"
+
+CDnewComponentTagITSM.NA-PreProd:
+  - name: CD_PHD ITSM INT
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
+  - contractid: "10APP11906401"
+  - appdid: "TEST123"
+  - mzName: CD_PHD/management-zone/CDnewComponentTag.id
+  - DTEnvironment: https://xxu26128.live.dynatrace.com
+  - skipDeployment: "true"
+
+
+CDnewComponentTagITSM.CN-PreProd:
+  - name: CD_PHD ITSM INT
+  - alertingProfile: CD_PHD/alerting-profile/CDnewComponentTag.id
+  - webhook: https://apim-beta-prod.bmwgroup.com/evtmgmt/eventproxy/v1
+  - contractid: "10APP11906401"
+  - appdid: "TEST123"
+  - mzName: CD_PHD/management-zone/CDnewComponentTag.id
+  - DTEnvironment: https://xxu26128.live.dynatrace.com
+  - skipDeployment: "true"
+